Cancun Bay All Inclusive Hotel | Resort in Cancun

| 8.0 (2311 Reviews) |  9 Bathrooms  34 Guests
Zona Hotelera Resort | Cancun Bay All Inclusive Hotel

Resort in Zona Hotelera, Cancun

Beachfront and Private Beach Area

Cancun Bay All Inclusive Hotel in Cancún offers a private beach area and beachfront access. Guests enjoy a year-round outdoor swimming pool, sun terrace, and lush gardens.

Spa and Fitness Facilities

The resort features spa facilities, a fitness center, and yoga classes. Additional amenities include a hot tub, sauna, and fitness classes.

Dining and Entertainment

A family-friendly restaurant serves Italian, Japanese, Mexican, and Texmex cuisines. The bar offers a variety of beverages, and evening entertainment includes live music and karaoke.

Location and Attractions

Located 11 mi from Cancún International Airport, the hotel is steps from Playa Linda. Nearby attractions include the Cancún Zoo and Aquarium.

Cancun Bay All Inclusive Hotel is located in Cancun.

This 88 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Beach, Ocean View, Oceanfront, and several others. This is a 4 star rated property and has over 2311 reviews with the average score of 8 . Coming to Cancun and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 88 Bedrooms Resort if you want to learn more about this place in Cancun. These details are authentic, as they are provided by our partner, booking.com.

This Cancun Bay All Inclusive Hotel in Cancun is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cancun Bay All Inclusive Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Bar
  • Wine/Champagne
  • Snack bar
  • Restaurant
Parking
  • Parking
  • Accessible parking
  • Free parking
  • Parking on site
  • Private Parking
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Couples' massage
  • Private beach area
  • Entertainment staff
  • Fitness classes
  • Karaoke
  • Fitness center
  • Fitness
  • Spa and wellness center
  • Live music/Performance
  • Themed dinners
  • Aerobics
  • Spa facilities
  • Back massage
  • Live sports events (broadcast)
  • Bingo
  • Hot tub/Jacuzzi
  • Spa lounge/Relaxation area
  • Hand massage
  • Foot massage
  • Evening entertainment
  • Full-body massage
  • Yoga classes
  • Beach
  • Ping-pong
  • Pool table
  • Beachfront
  • Head massage
  • Neck massage
  • Massage
  • Spa/Wellness packages
Entertainment
  • Indoor play area
  • Board games/Puzzles
General
  • Smoke-free property
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Safe
  • Elevator
  • Air conditioning
Guest Services
  • Ironing service
  • Airport shuttle
  • Concierge
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Meeting/Banquet facilities
  • Baggage storage
  • Packed lunches
  • Dry cleaning
  • Grocery deliveries
  • Room service
  • Fax/Photocopying
  • Tour desk
  • Laundry
  • Shuttle service
  • Daily housekeeping
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor pool
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Garden
  • Terrace
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Shallow end
  • Pool bar
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

A valid photo id is required at reception during check-in. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges. an environmental fee of mxn 85.40 per room, per night is charged at the time of booking. an airport shuttle service is available upon request from 09:00 to 18:00, monday to friday, and from 09:00 to 13:00 on saturdays. kindly note that an additional fee applies for this service. to arrange transportation, please contact the hotel directly. all shuttle services are subject to availability and must be booked at least 48 hours prior to your arrival, an environmental fee of mxn 85.40 per room, per night is charged at the time of booking, an airport shuttle service is available upon request from 09:00 to 18:00, monday to friday, and from 09:00 to 13:00 on saturdays. kindly note that an additional fee applies for this service. to arrange transportation, please contact the hotel directly. all shuttle services are subject to availability and must be booked at least 48 hours prior to your arrival.in the event of an early departure, the property will charge you the full amount for your stay, guests under the age of 18 can only check in with a parent or official guardian.

License number: 0123005c1757c

Reviews

Value for money:
7.9
Location:
8.31
Staff:
8.4
Facilities:
7.89
Comfort:
8.3
Cleanliness:
8.23
Simone
Sep 3, 2026 07:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Bath or shower, Hairdryer, Towels, Conditioner, Private bathroom, Body soap, Toilet paper, Shampoo, Toilet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Safety deposit box, Suit press, Air conditioning, Smoke Alarm, Private entrance, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Terrace, Patio, Balcony

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

City view, Garden view, Inner courtyard view, Quiet street view

Kitchen

Cleaning products, Coffee machine

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Adapted bath

Pool and Spa

Pool with a view, Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 56 m2
2 Queen bed(s) Bed
1 King bed(s) Bed
Junior Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Bath or shower, Hairdryer, Additional bathroom, Towels, Private bathroom, Conditioner, Body soap, Toilet paper, Shampoo, Toilet, Additional toilet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Safety deposit box, Suit press, Air conditioning, Smoke Alarm, Private entrance, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

Living Area

Seating area

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Garden view, Quiet street view

Kitchen

Cleaning products, Coffee machine

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool with a view, Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Master Suite
Room Type: Suite
Room Size: 96 m2
2 Full bed(s) Bed
1 King bed(s) Bed
1 King bed(s) Bed
Master Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Bath or shower, Hairdryer, Additional bathroom, Towels, Private bathroom, Conditioner, Body soap, Toilet paper, Shampoo, Toilet, Additional toilet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Safety deposit box, Suit press, Air conditioning, Smoke Alarm, Private entrance, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

Living Area

Seating area, Dining area

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Garden view

Kitchen

Cleaning products, Dining table, Coffee machine

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool with a view, Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Superior Ocean View
Room Type: Twin/Double
Room Size: 31 m2
1 King bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Bath or shower, Hairdryer, Towels, Conditioner, Private bathroom, Body soap, Toilet paper, Shampoo, Toilet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Safety deposit box, Suit press, Air conditioning, Smoke Alarm, Private entrance, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

View

Sea view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Cleaning products, Coffee machine

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool with a view, Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Studio with Pool View
Room Type: Studio
Room Size: 31 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Studio with Pool View

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Bath or shower, Hairdryer, Additional bathroom, Towels, Private bathroom, Conditioner, Body soap, Toilet paper, Shampoo, Toilet, Additional toilet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Safety deposit box, Suit press, Air conditioning, Smoke Alarm, Private entrance, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Terrace, Patio, Balcony

View

View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Cleaning products, Coffee machine

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool with a view, Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Family Room
Room Type: Family
Room Size: 96 m2
4 Twin bed(s) Bed
2 Full bed(s) Bed
2 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Bath or shower, Hairdryer, Additional bathroom, Towels, Private bathroom, Conditioner, Body soap, Toilet paper, Shampoo, Toilet, Additional toilet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Safety deposit box, Suit press, Air conditioning, Smoke Alarm, Private entrance, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Patio, Balcony

Living Area

Seating area, Dining area

View

Garden view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Cleaning products, Dining table, Coffee machine

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool with a view, Pool towels

Room amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Zona Hotelera resort starts from $166 per night with includes Wheelchair Accessible, Business Services, Wellness Facilities, Guest Services, Laundry, Sports/Activities, Pool, Balcony/Terrace, Transportation/Shuttle, Spa, Entertainment, Breakfast, Child Friendly, Parking, Accessibility, Restaurant, Hot Tub, Internet, Air Conditioner, Private Beach, Ocean View, Oceanfront, Security/Safety, Bar, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.