Is this Downtown resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown resort have a swimming pool?

Yes, this Downtown resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown resort?

Best-rates for the Downtown resort starts from $503 per night with includes Guest Services, Balcony/Terrace, Accessibility, Business Services, Bedding/Linens, Wellness Facilities, Laundry, Pool, TV, Wheelchair Accessible, Security/Safety, Spa, Kitchen, Sports/Activities, Restaurant, Bar, Toiletries, Internet, Air Conditioner, Parking, View, Ocean View, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown resort?

Based on the information reported by the owner or manager, the Downtown resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only | Resort in Playa del Carmen

| 9.4 (264 Reviews) | 1 Bathroom

Downtown Resort | Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Resort in Downtown, Playa del Carmen

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Change of towels is available on request.
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers 314 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Free toiletries

Bathrobes

Toilet paper

Soap

Towels

Shampoo

Bedroom

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Ceiling fan

Energy-saving switches

Phone

Laptop-compatible safe

Laptop-friendly workspace

Slippers

Connecting rooms available

Iron/ironing board

Turndown service

LED light bulbs

Water-efficient showers only

Breakfast

8 restaurants and 1 coffee shop/cafe

24-hour room service

6 bars/lounges and 1 poolside bar

Electric kettle

Free minibar

Free bottled water

Coffee/tea maker

Parking

Free secured, covered valet parking on site

Height restrictions apply for onsite parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 39

Front entrance ramp

Elevator

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Stair-free path to entrance

Wheelchair-accessible public washroom

Wheelchair-accessible fitness center

Wheelchair-accessible spa

Wheelchair-accessible restaurant

Activities

Ecotours

Golfing

Swimming

Theme parks

Air hockey

Nightclub

Billiards/pool table

4 outdoor pools

24-hour fitness center

Full-service spa

Kayaking

Evening entertainment

Lifeguards on site

Entertainment

47-inch flat-screen TV

Cable channels

General

Meeting rooms - 14

Front-desk safe

Banquet hall

Ballroom

ATM/banking services

Elevator

English

Spanish

French

Portuguese

Romance packages available

Vegan dining options

Rooftop garden

Games

Beach towels

Couples dining

At least 80% lighting from LEDs

No plastic coffee stirrers

Smoke-free property

Biodegradable coffee stirrers

Books

Vegetarian dining options

Guest Services

Laundry facilities

4 outdoor pools

Snack bar/deli

Tour/ticket assistance

Porter/bellhop

Wedding services

Concierge services

Hair salon

Luggage storage

Change of towels (on request)

Turndown service

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Multilingual staff

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Pool cabanas (surcharge)

Pool umbrellas

Beach umbrellas

Outdoor entertainment area

Outdoor furniture

Pool sun loungers

Beachfront location

Lifeguards on site

Balcony

Spa

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon

Child Policy

Children younger than 17 are not allowed at this adults-only property. all guests 17 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

A late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts mxn currency only for all onsite payments, including incidentals. this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Emma

Jan 1, 2026 02:11:13 AM

Review Score: 6

Summary: Great rooms, hotel is still amazing in terms of layout, pools / beach access etc. Unfortunately the change in ownership and move to all inclusive has made this hotel less desirable. There is no app / booking system in place to support any of the restaurants, every single night there was up to a 90 minute wait to get dinner at the hotel. We gave up half way through the trip and left the hotel for food. Drinks are poor and watered down, breakfast has declined since the change too. The property and service is still incredible but the food and beverages offered all inclusive completely let it down.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite (The Horizon) Room Size: m² 1 King Bed	General Separate bathtub and shower, Number of bedrooms - 1, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Separate dining area
Premium Room, 1 King Bed, Garden View (Plunge) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, Accessible Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Ocean View Room Size: m² 1 King Bed	General Number of bedrooms - 1, Shower only, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 1 King Bed (Swim Up) Room Size: m² 1 King Bed	General Number of bedrooms - 1, Garden view, Shower only, Swim-up room access (shared pool), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 2 Queen Beds (Ocean Front) Room Size: m² 2 Queen Beds	General Number of bedrooms - 1, Shower only, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2
Premium Room (Swim Up) Room Size: m² 2 Queen Beds	General Number of bedrooms - 1, Garden view, Shower only, Swim-up room access (shared pool), Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Suite (The Elixir Plunge Pool) Room Size: m² 1 King Bed	General Separate bathtub and shower, Number of bedrooms - 1, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Separate dining area
Premium Room, 1 King Bed (Ocean Front) Room Size: m² 1 King Bed	General Number of bedrooms - 1, Shower only, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 2 Queen Beds, Partial Ocean View Room Size: m² 2 Queen Beds	General Number of bedrooms - 1, Partial ocean view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Partial Ocean View Room Size: m² 1 King Bed	General Number of bedrooms - 1, Partial ocean view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed, Garden View Room Size: m² 1 King Bed	General Number of bedrooms - 1, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Presidential Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Dining table, Separate bathtub and shower, Number of bedrooms - 1, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Separate dining area
Premium Room, 2 Queen Beds, Garden View Room Size: m² 2 Queen Beds	General Number of bedrooms - 1, Garden view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Premium Room, 2 Queen Beds, Garden View (Plunge) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Suite (The Devossion) Room Size: m² 1 King Bed	General Number of living rooms 0, Dining table, Separate bathtub and shower, Number of bedrooms - 1, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Separate dining area
Premium Room, 2 Queen Beds, Ocean View Room Size: m² 2 Queen Beds	General Number of bedrooms - 1, Shower only, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2