Grand Cititel Hanoi Hotel & Spa | Hotel in Hanoi

| 9.4 (383 Reviews) |  1 Bathroom
French Quarter Hotel | Grand Cititel Hanoi Hotel & Spa

Hotel in French Quarter, Hanoi

This hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Change of towels is available on request.
Grand Cititel Hanoi Hotel & Spa offers 98 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Hair dryer
  • Shampoo
  • Towels
  • Hydromassage showerhead
  • Shower
  • Toilet paper
  • Designer toiletries
  • Private bathroom
  • Bidet
Bedroom
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Bed sheets
  • Soundproofing
  • Phone
  • Desk chair
  • Laptop-friendly workspace
  • Safe
  • Desk
  • Access via exterior corridors
  • Slippers
  • Iron/ironing board (on request)
Breakfast
  • 1 bar
  • Room service available
  • 1 restaurant
  • Free tea bags/instant coffee
  • Electric kettle
  • Free bottled water
  • Dining table
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • 24-hour roundtrip train station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • No onsite parking available
  • Train station shuttle on request
  • Area shuttle (surcharge) up to 30 kilometers
  • Airport shuttle on request
Accessibility
  • Accessible train station shuttle
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Accessible airport shuttle
  • Stair-free path to entrance
  • Well-lit path to entrance
Activities
  • Hiking/biking trails
  • Full-service spa
  • 24-hour fitness center
Entertainment
  • 43-inch flat-screen TV
  • Cable channels
General
  • Conference center (538 square feet of space)
  • Meeting room
  • 24-hour business center
  • Reception hall
  • Front-desk safe
  • Lockers available
  • Elevator
  • Japanese
  • English
  • Spanish
  • Chinese (Mandarin)
  • German
  • Vietnamese
  • Designated smoking areas (fines apply)
Guest Services
  • Soundproofed rooms
  • Laundry facilities
  • Dining table
  • Daily housekeeping
  • Concierge services
  • Multilingual staff
  • Dry cleaning service
  • Change of towels (on request)
  • Tour/ticket assistance
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Laundry facilities
  • Porter/bellhop
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired Internet
Spa
  • Aromatherapy
  • Body treatments
  • 3 treatment rooms
  • Massage/treatment rooms
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily
  • Massage - Thai
  • Facials

Policies

Check-in
Check-in time starts at 2 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for vnd 700000.0 per day.
Payment Policy
Airport shuttle fee: vnd 500000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: vnd 500000 (one-way), (up to 18 years old) rollaway bed fee: vnd 700000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Jonathan
Feb 26, 2026 06:04:35 PM
Review Score:   10
Summary: Great hotel in Hanoi, particularly the staff at reception: Jenny, Patrick and Thomas. Will return again
See All Reviews

Room Arrangement

Room Info Facilities
Suite City View Room
Room Size: 279 square feet m2
1 King Bed
Suite City View Room

General

Rollaway/extra beds (surcharge), Ping - 7.84, Number of bedrooms - 1, Square meters - 26, Square feet - 279, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds
Deluxe Room
Room Size: m2
2 Twin Beds
Deluxe Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Double Room
Room Size: 237 square feet m2
1 King Bed
Deluxe Double Room

General

Square feet - 237, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Superior Double Room
Room Size: 215 square feet m2
1 King Bed
Superior Double Room

General

Square meters - 20, Outdoor spaces not available, Square feet - 215, No rollaway/extra beds, Ping - 6, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room
Room Size: m2
2 Twin Beds
Deluxe Twin Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Grand Deluxe Room
Room Size: 258 square feet m2
1 King Bed
Grand Deluxe Room

General

Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 1, Ping - 7, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds
Grand Deluxe Room
Room Size: m2
2 Large Twin Beds
Grand Deluxe Room

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Superior Twin Room
Room Size: m2
2 Twin Beds
Superior Twin Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Suite Twin Room
Room Size: 280 square feet m2
2 Large Twin Beds
Suite Twin Room

General

Ping - 8, Rollaway/extra beds (surcharge), Square feet - 280, Number of bedrooms - 1, Square meters - 26, Extra bed count 1, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Luxury Room
Room Size: 300 square feet m2
1 King Bed
Luxury Room

General

Ping - 8, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square meters - 28, Square feet - 300, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds

FAQ's

Is this French Quarter hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at French Quarter hotel?

Check-in time for French Quarter hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the French Quarter hotel have a swimming pool?

No, this French Quarter hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in French Quarter hotel?

Best-rates for the French Quarter hotel starts from $84 per night with includes Toiletries, TV, Wheelchair Accessible, Business Services, Bar, Child Friendly, Laundry, Air Conditioner, Designated Smoking Area, Accessibility, Bedding/Linens, Spa, Transportation/Shuttle, Wellness Facilities, Restaurant, Guest Services, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is French Quarter hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the French Quarter hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the French Quarter hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the French Quarter hotel?

Based on the information reported by the owner or manager, the French Quarter hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for French Quarter hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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