Grand Mercure Hanoi | Hotel in Hanoi
Hotel in Dong Da, Hanoi
Elegant Accommodations
Grand Mercure Hanoi in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness center, and a lush garden. Guests can relax on the terrace or enjoy meals at the restaurant and bar.Comfortable Amenities
The hotel features private check-in and check-out, a paid airport shuttle, beauty services, wellness packages, and a hot tub. Additional amenities include a fitness room, 24-hour front desk, concierge service, and a tour desk.Dining Options
Breakfast is available as a continental buffet, while the restaurant serves dinner with vegetarian, vegan, and gluten-free options. Cuisines include Chinese, French, Italian, Japanese, Korean, and Vietnamese.Prime Location
Located 15 mi from Noi Bai International Airport, the hotel is near attractions such as the Vietnam Fine Arts Museum (6-minute walk) and Ho Chi Minh Mausoleum (15-minute walk). An ice-skating rink is also in the vicinity.Grand Mercure Hanoi is located in Hanoi.
This 181 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Accessibility, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 353 reviews with the average score of 9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 181 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.
This Grand Mercure Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Mercure Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Kid-friendly buffet
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Snack bar
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Coffee house on site
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Bar
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Wine/Champagne
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Special diet meals (on request)
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Restaurant
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Breakfast in the room
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Kids' meals
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Bathroom emergency cord
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Lowered sink
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Wheelchair accessible
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Raised toilet
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Visual aids (tactile signs)
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Toilet with grab rails
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Visual aids (Braille)
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Facial treatments
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Spa/Wellness packages
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Fitness center
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Body scrub
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Spa facilities
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Foot bath
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Steam room
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Cooking class
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Hot tub/Jacuzzi
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Sauna
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Spa and wellness center
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Body treatments
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Locker rooms
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Full-body massage
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Massage
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Body wrap
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Happy hour
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Karaoke
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Beauty services
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Tour or class about local culture
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Fitness
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Spa lounge/Relaxation area
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Soundproof rooms
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Safe
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Family rooms
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Designated smoking area
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Facilities for disabled guests
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Non-smoking rooms
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Air conditioning
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Elevator
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Express check-in/out
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Private check-in/out
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Packed lunches
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Tour desk
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Room service
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Business center
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Dry cleaning
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Meeting/Banquet facilities
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Ironing service
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Airport shuttle
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Fax/Photocopying
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Airport shuttle (additional charge)
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Babysitting/Child services
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Daily housekeeping
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Currency exchange
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Concierge
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Laundry
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24-hour front desk
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Baggage storage
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Outdoor pool
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Terrace
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Outdoor pool (year-round)
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Garden
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Smoke alarms
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Key access
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CCTV outside property
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Key card access
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CCTV in common areas
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Fire extinguishers
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24-hour security
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Security alarm
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Property cleaned by professional cleaning companies
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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Delivered food covered securely
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Thermometers for guests provided by property
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Cashless payment available
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Mobile app for room service
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Physical distancing rules followed
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Swimming pool
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Beach chairs/Loungers
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Rooftop pool
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Airport drop-off
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Airport pickup
Policies
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Grand Deluxe King Room - High Floor
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomTowels, Toilet paper, Additional toilet, Conditioner, Toothbrush, Toilet, Shower cap, Private bathroom, Shampoo, Shower, Free toiletries, Body soap, Bath or shower, Bathrobe, Slippers, Hairdryer, Walk-in shower, BidetGeneralSoundproofing, Interconnected room(s) available, Hardwood or parquet floors, Trash cans, Safety deposit box, Laptop safe, Key access, Smoke Alarm, Iron, Ironing facilities, Key card access, Carpeted, Air conditioning, Fire extinguisher, Suit press, Carbon monoxide detector, HypoallergenicMedia & TechnologyTV, Satellite channels, Telephone, Cable channels, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Refrigerator, Cleaning products, Dryer, Coffee machineLiving AreaSeating area, DeskBedroomCribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closetViewView, City viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesSocket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rack, PajamasPool and SpaPool with a view, Pool towels, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Executive King Room with Lounge Access - High Floor
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomTowels, Toilet paper, Additional toilet, Conditioner, Toothbrush, Toilet, Shower cap, Private bathroom, Shampoo, Shower, Free toiletries, Body soap, Bath or shower, Bathrobe, Slippers, Hairdryer, Walk-in shower, BidetGeneralSoundproofing, Interconnected room(s) available, Hardwood or parquet floors, Trash cans, Safety deposit box, Laptop safe, Key access, Smoke Alarm, Iron, Ironing facilities, Key card access, Carpeted, Air conditioning, Fire extinguisher, Suit press, Carbon monoxide detector, HypoallergenicMedia & TechnologyTV, Satellite channels, Telephone, Cable channels, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessKitchenElectric kettle, Refrigerator, Cleaning products, Dryer, Coffee machineLiving AreaSeating area, DeskBedroomCribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closetViewView, City view, Garden viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesSocket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Sofa bedPool and SpaPool with a view, Pool towels, Rooftop poolSafety featuresAir purifiersExclusive servicesComplimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Private check-in/out in the executive lounge, Free laundry services, Complimentary access to conference room/business areas, Complimentary evening snacks and drinks in the executive lounge, Free newspapers and magazines in the executive loungePhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Deluxe King Suite with Lounge Access
Room Type:
Suite
Room Size:
75 m2
|
Food & DrinkTea/Coffee maker, Minibar, FruitBathroomToilet paper, Towels, Conditioner, Toilet, Private bathroom, Shower, Additional toilet, Slippers, Shower cap, Bidet, Toothbrush, Shampoo, Body soap, Bathrobe, Free toiletries, Bath, Bath or shower, Walk-in shower, HairdryerGeneralSoundproofing, Interconnected room(s) available, Hardwood or parquet floors, Trash cans, Safety deposit box, Laptop safe, Key access, Smoke Alarm, Iron, Ironing facilities, Key card access, Carpeted, Air conditioning, Fire extinguisher, Suit press, Carbon monoxide detector, HypoallergenicMedia & TechnologyTV, Satellite channels, Telephone, Cable channels, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessKitchenElectric kettle, Refrigerator, Cleaning products, Dryer, Coffee machineLiving AreaSeating area, Sofa, DeskBedroomCribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closetViewView, City view, Garden viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesSocket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Sofa bedPool and SpaPool with a view, Pool towels, Rooftop poolSafety featuresAir purifiersExclusive servicesComplimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Private check-in/out in the executive lounge, Free laundry services, Complimentary access to conference room/business areas, Complimentary evening snacks and drinks in the executive lounge, Free newspapers and magazines in the executive loungePhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Grand Deluxe Twin Room - High Floor
Room Type:
Twin
Room Size:
27 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomTowels, Toilet paper, Additional toilet, Conditioner, Toothbrush, Toilet, Shower cap, Private bathroom, Shampoo, Shower, Free toiletries, Body soap, Bath or shower, Bathrobe, Slippers, Hairdryer, Walk-in shower, BidetGeneralSoundproofing, Interconnected room(s) available, Hardwood or parquet floors, Trash cans, Safety deposit box, Laptop safe, Key access, Smoke Alarm, Iron, Ironing facilities, Key card access, Carpeted, Air conditioning, Fire extinguisher, Suit press, Carbon monoxide detector, HypoallergenicMedia & TechnologyTV, Satellite channels, Telephone, Cable channels, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Refrigerator, Cleaning products, Dryer, Coffee machineLiving AreaSeating area, DeskBedroomCribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closetViewView, City viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesSocket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rack, PajamasPool and SpaPool with a view, Pool towels, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Deluxe King Room
Room Type:
Triple
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomTowels, Toilet paper, Additional toilet, Conditioner, Toothbrush, Toilet, Shower cap, Private bathroom, Shampoo, Shower, Free toiletries, Body soap, Bath or shower, Bathrobe, Slippers, Hairdryer, Walk-in shower, BidetGeneralSoundproofing, Hardwood or parquet floors, Trash cans, Safety deposit box, Laptop safe, Key access, Smoke Alarm, Iron, Ironing facilities, Key card access, Carpeted, Air conditioning, Fire extinguisher, Suit press, Carbon monoxide detector, HypoallergenicMedia & TechnologyTV, Satellite channels, Telephone, Cable channels, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Refrigerator, Cleaning products, Children's high chair, Dryer, Coffee machineLiving AreaSeating area, DeskBedroomCribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closetViewView, City viewRoom amenitiesSocket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rack, PajamasAccessibilityShower chair, Lower sink, Raised toilet, Roll-in shower, Toilet with grab rails, Emergency cord in bathroomPool and SpaPool with a view, Pool towels, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Deluxe Room with Twin Beds
Room Type:
Triple
Room Size:
27 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomTowels, Toilet paper, Additional toilet, Conditioner, Toothbrush, Toilet, Shower cap, Private bathroom, Shampoo, Shower, Free toiletries, Body soap, Bath or shower, Bathrobe, Slippers, Hairdryer, Walk-in shower, BidetGeneralSoundproofing, Hardwood or parquet floors, Trash cans, Safety deposit box, Laptop safe, Key access, Smoke Alarm, Iron, Ironing facilities, Key card access, Carpeted, Air conditioning, Fire extinguisher, Suit press, Carbon monoxide detector, HypoallergenicMedia & TechnologyTV, Satellite channels, Telephone, Cable channels, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Refrigerator, Cleaning products, Children's high chair, Dryer, Coffee machineLiving AreaSeating area, DeskBedroomCribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closetViewCity viewRoom amenitiesSocket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rack, PajamasPool and SpaPool with a view, Pool towels, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Executive Room with Twin Beds and Lounge Access - High Floor
Room Type:
Triple
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomTowels, Toilet paper, Additional toilet, Conditioner, Toothbrush, Toilet, Shower cap, Private bathroom, Shampoo, Shower, Free toiletries, Body soap, Bath or shower, Bathrobe, Slippers, Hairdryer, Walk-in shower, BidetGeneralSoundproofing, Interconnected room(s) available, Hardwood or parquet floors, Trash cans, Safety deposit box, Laptop safe, Key access, Smoke Alarm, Iron, Ironing facilities, Key card access, Carpeted, Air conditioning, Fire extinguisher, Suit press, Carbon monoxide detector, HypoallergenicMedia & TechnologyTV, Satellite channels, Telephone, Cable channels, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessKitchenElectric kettle, Refrigerator, Cleaning products, Dryer, Coffee machineLiving AreaSeating area, DeskBedroomCribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closetViewView, City view, Garden viewRoom amenitiesSocket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Sofa bedPool and SpaPool with a view, Pool towels, Rooftop poolSafety featuresAir purifiersExclusive servicesComplimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Private check-in/out in the executive lounge, Free laundry services, Complimentary access to conference room/business areas, Complimentary evening snacks and drinks in the executive lounge, Free newspapers and magazines in the executive loungePhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Presidential Suite with Lounge Access
Room Type:
Suite
Room Size:
117 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomTowels, Toilet paper, Additional toilet, Toothbrush, Toilet, Shower cap, Private bathroom, Shampoo, Shower, Free toiletries, Bath, Body soap, Bath or shower, Bathrobe, Slippers, Hairdryer, BidetGeneralSoundproofing, Hardwood or parquet floors, Trash cans, Safety deposit box, Laptop safe, Key access, Smoke Alarm, Iron, Ironing facilities, Key card access, Carpeted, Air conditioning, Fire extinguisher, Suit press, Carbon monoxide detector, HypoallergenicMedia & TechnologyTV, Cable channels, Flat-screen TV, TelephoneServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessKitchenElectric kettle, Refrigerator, Cleaning products, Dryer, Coffee machineLiving AreaSeating area, Sofa, DeskBedroomCribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closetViewView, City viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesSocket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rack, PajamasPool and SpaPool with a view, Pool towels, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
FAQ's
Is this Grand Mercure Hanoi pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Grand Mercure Hanoi?
Check-in time for Grand Mercure Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Grand Mercure Hanoi have a swimming pool?
Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Grand Mercure Hanoi?
Best-rates for the Grand Mercure Hanoi starts from $108 per night with includes Accessibility, Transportation/Shuttle, Sports/Activities, Breakfast, Hot Tub, Pool, View, Wheelchair Accessible, Oceanfront, Wellness Facilities, Spa, Security/Safety, Business Services, Restaurant, Bar, Toiletries, Entertainment, Child Friendly, Kitchen, Air Conditioner, Ocean View, Balcony/Terrace, Guest Services, Laundry, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Grand Mercure Hanoi a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Grand Mercure Hanoi wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Grand Mercure Hanoi?
Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Grand Mercure Hanoi?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.