Is this Shangcheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangcheng hotel have a swimming pool?

No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangcheng hotel?

Best-rates for the Shangcheng hotel starts from $54 per night with includes TV, Fireplace/Heating, Internet, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Bar, Guest Services, Parking, Accessibility, Business Services, Restaurant, Breakfast, Laundry, Bedding/Linens, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangcheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangcheng hotel?

Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangcheng hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Hangzhou Westlake East by IHG | Hotel in Hangzhou

8.8 (53 Reviews) | 1 Bathroom

Shangcheng Hotel | Holiday Inn Express Hangzhou Westlake East by IHG

Hotel in Shangcheng, Hangzhou

Hotel connected to a rail/subway station in Hangzhou with free breakfast
A restaurant, a conference center, and a business center are available at this hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hangzhou Westlake East by IHG offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Private bathroom

Bathtub or shower

Hair dryer

Towels

Bedroom

Heating

Blackout drapes/curtains

Down comforter

Air conditioning

Bed sheets

Pillow menu

Slippers

Individually furnished

Laptop-friendly workspace

Desk

Iron/ironing board

Desk chair

Access via exterior corridors

Individually decorated

Separate sitting area

Safe

Phone

Breakfast

Free self-serve breakfast available daily 6:30 AM–10:00 AM

1 restaurant

Free bottled water

Minibar

Parking

Height restrictions apply for onsite parking

Limited onsite parking

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible path of travel

Area rugs in room

Elevator

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Front entrance ramp

In-room accessibility

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Elevator door width (inches): 36

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible parking

8 on-site accessible parking spaces

Wheelchair-accessible concierge desk

Hardwood flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchairs available on site

Stair-free path to entrance

Low-height door lock

Entertainment

Satellite channels

42-inch TV

General

Business center

Conference center (1619 square feet of space)

Meeting room

Free newspapers in lobby

Elevator

ATM/banking services

Vending machine

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

Designated smoking areas (fines apply)

Guest Services

Laundry facilities

Dry cleaning service

24-hour front desk

Laundry facilities

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in time starts at 2:00 pm minimum check-in age: 16

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Housekeeping is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Yan Lung

Apr 16, 2025 04:25:12 PM

Review Score: 6

Summary: Lots of inexperienced staffs. Service are in average standards. Room cleaning is not detail, always has shortages in the refill. Breakfast is good. Noisy, kids are playing around in the rear side of the lobby and the restaurant.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 Bedroom Room Size: 689 square feet m² 1 Twin Bed	General Square feet - 689, Ping - 19, Square meters - 64, Number of bedrooms - 1, Lake view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Room (Specialty) Room Size: 344.45 square feet m² 1 Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 32.0, Square feet - 344.45, Ping - 9.7, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, Multiple Beds, City View Room Size: 344.45 square feet m² 2 King Bed and Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 32.0, Square feet - 344.45, Ping - 9.7, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed, Lake View Room Size: 344.45 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 32.0, Square feet - 344.45, Ping - 9.7, Lake view, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Twin Beds, Lake View Room Size: 344.45 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 32.0, Square feet - 344.45, Ping - 9.7, Lake view, Bed count minimum 2, Bed count maximum 2
Standard Room Room Size: 344.45 square feet m² 1 Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 32.0, Square feet - 344.45, Bed count minimum 1, Bed count maximum 1, City view, Ping - 10
Standard Room, 2 Twin Beds Room Size: 344.45 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 32.0, Square feet - 344.45, Ping - 9.7, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 2 Twin Beds, City View Room Size: 344.45 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 32.0, Square feet - 344.45, Ping - 9.7, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 344.45 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Square feet - 344.45, Bed count minimum 1, Bed count maximum 1, City view, Ping - 10
Standard Room, 1 King Bed, City View Room Size: 323 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, Square feet - 323, Bed count minimum 1, Bed count maximum 1, City view