Holiday Inn Express & Suites - Tijuana Otay by IHG | Hotel in Tijuana

| 9.5 (381 Reviews) |  7 Bathrooms  24 Guests
Tijuana Hotel | Holiday Inn Express & Suites - Tijuana Otay by IHG

Hotel in Tijuana

Located in Tijuana, 7 miles from Las Americas Premium Outlets, Holiday Inn Express & Suites - Tijuana Otay by IHG has accommodations with a fitness center, private parking, a shared lounge and a terrace. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. The property provides a shuttle service, while a car rental service is also available. Some rooms include a kitchenette with a fridge and a microwave. Guests at the hotel can enjoy a continental or an American breakfast. There's an in-house snack bar and guests can also use the business area. San Diego Convention Center is 22 miles from Holiday Inn Express & Suites - Tijuana Otay by IHG, while San Diego – Santa Fe Depot Amtrak Station is 23 miles from the property. Tijuana International Airport is 1.2 miles away.

Holiday Inn Express & Suites - Tijuana Otay by IHG is located in Tijuana.

This 127 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Internet, Designated Smoking Area, and several others. This is a 3 star rated property and has over 381 reviews with the average score of 9.5 . Coming to Tijuana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 127 Bedrooms Hotel if you want to learn more about this place in Tijuana. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express & Suites - Tijuana Otay by IHG in Tijuana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express & Suites - Tijuana Otay by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Kid-friendly buffet
Parking
  • Parking
  • Accessible parking
  • Parking on site
  • Private Parking
  • Parking garage
  • Electric vehicle charging station
Accessibility
  • Toilet with grab rails
  • Raised toilet
  • Wheelchair accessible
  • Lowered sink
  • Visual aids (Braille)
Activities
  • Fitness
  • Movie nights
  • Fitness center
Entertainment
  • Board games/Puzzles
  • Baby safety gates
General
  • Non-smoking rooms
  • Wifi in all areas
  • Elevator
  • Smoke-free property
  • Safe
  • Facilities for disabled guests
  • Air conditioning
  • Designated smoking area
  • Heating
Guest Services
  • Ironing service
  • Car rental
  • Baggage storage
  • Packed lunches
  • Shuttle service (free)
  • 24-hour front desk
  • Suit press
  • Fax/Photocopying
  • Room service
  • Shuttle service
  • Laundry
  • Shared lounge/TV area
  • Business center
  • Daily housekeeping
  • Dry cleaning
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Reviews

Value for money:
9.02
Location:
9.31
Staff:
9.3
Facilities:
9.34
Comfort:
9.53
Cleanliness:
9.5
Carlos
Feb 3, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: I really like it
Negative: It doesn’t have a pool
Summary: I love everything of the facility. I just don’t like the toilet paper.
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Walk-in shower

General

Tile/Marble floor, Carpeted, Ironing facilities, Key card access, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Room Amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 32 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Walk-in shower

General

Tile/Marble floor, Carpeted, Ironing facilities, Key card access, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Room Amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
King Suite
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Walk-in shower

General

Tile/Marble floor, Carpeted, Ironing facilities, Key card access, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sofa, Sitting area

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack, Feather pillow

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Queen Suite with Two Queen Beds
Room Type: Suite
Room Size: 36 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Walk-in shower

General

Tile/Marble floor, Carpeted, Ironing facilities, Key card access, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sofa, Sitting area

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Room Amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Standard Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Walk-in shower

General

Tile/Marble floor, Carpeted, Ironing facilities, Key card access, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Room Amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Standard King Room - Accessible
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Walk-in shower

General

Tile/Marble floor, Carpeted, Ironing facilities, Key card access, Safe, Interconnecting room(s) available, Smoke Alarm, Iron, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Room Amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Roll-in shower, Shower chair, Toilet with grab rails, Accessible by elevator, Adapted bath, Emergency cord in bathroom
One-Bedroom King Suite
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Guest bathroom, Private bathroom, Free toiletries, Additional bathroom, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Bathtub, Walk-in shower

General

Tile/Marble floor, Carpeted, Ironing facilities, Key card access, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone, Streaming service (like Netflix)

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Kitchenette, Microwave, Refrigerator, Dining table

Living Area

Desk, Sofa, Dining area, Sitting area

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack, Feather pillow

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Superior Room
Room Type: Double
1 Twin bed(s) Bed

FAQ's

Is this Tijuana hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tijuana hotel?

Check-in time for Tijuana hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tijuana hotel have a swimming pool?

No, this Tijuana hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tijuana hotel?

Best-rates for the Tijuana hotel starts from $185 per night with includes Air Conditioner, Balcony/Terrace, Accessibility, Entertainment, Breakfast, Child Friendly, Kitchen, Parking, Transportation/Shuttle, EV Charge Station, Fireplace/Heating, Laundry, Business Services, Internet, Designated Smoking Area, TV, Wheelchair Accessible, Security/Safety, Sports/Activities, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tijuana hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tijuana hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tijuana hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tijuana hotel?

Based on the information reported by the owner or manager, the Tijuana hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tijuana hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD185
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