Holiday Inn Hangzhou West Lake By Ihg | Hotel in Hangzhou
Hotel in Shangcheng, Hangzhou
Along with a restaurant, this smoke-free hotel has a fitness center and a conference center. WiFi in public areas is free. Additionally, a microwave in a common area, conference space, and a 24-hour front desk are onsite.
Holiday Inn Hangzhou West Lake By Ihg offers 191 air-conditioned accommodations with free minibar items and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 60-inch LCD televisions come with cable channels, pay movies, and smart speakers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Facility Overview
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Designer toiletries
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Toothbrush and toothpaste
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Toilet paper
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Shampoo
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Hair dryer
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Bathrobes
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Soap
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Towels
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Private bathroom
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Air conditioning
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Premium bedding
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Bed sheets
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Pillow menu
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Day bed
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Down comforter
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Blackout drapes/curtains
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Phone
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Children's slippers
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Slippers
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Soundproofing
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Safe
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Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 98 for adults and CNY 68 for children
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1 restaurant
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Electric kettle
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Espresso maker
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Free bottled water
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Free minibar
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Limited onsite parking (max 10 spaces per unit)
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Free 24-hour offsite parking within 1 mi
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Onsite parking options include a garage
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Tile flooring in public areas
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Hardwood flooring in room
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Wheelchair-accessible path of travel
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Wheelchairs available on site
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Hardwood flooring in public areas
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Grab bar in shower
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Transfer shower
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Front entrance ramp
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Elevator
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Area rugs in public areas
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Hand-held showerhead
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Casino
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Outlet shopping
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Theme parks
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Zoo
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Fitness center
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Smart speaker
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Cable channels
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Pay movies
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60-inch LCD TV
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Meeting room
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Conference center (1076 square feet of space)
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Elevator
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Chinese (Mandarin)
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Shared microwave
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Renovated entire property - September 2025
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Smoke-free property
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Soundproofed rooms
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Porter/bellhop
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Daily housekeeping
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Luggage storage
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24-hour front desk
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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In-room WiFi speed: 50+ Mbps
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Standard Room
Room Size:
258 square feet m2
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GeneralHydromassage showerhead, Square feet - 258, Ping - 7, Shower only, Square meters - 24, Extra bed count 1, Air conditioning, Flat-panel TV, Desk, Television, Bed count minimum 1, In-room safe, Bed count maximum 1 |
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Premium Room, 1 King Bed, City View
Room Size:
312 square feet m2
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GeneralHydromassage showerhead, Ping - 9, Square meters - 29, Shower only, Square feet - 312, Extra bed count 1, Air conditioning, Flat-panel TV, Desk, Television, Bed count minimum 1, In-room safe, Bed count maximum 1 |
|
Premium Room, 1 King Bed, City View
Room Size:
301 square feet m2
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GeneralPing - 8, Hydromassage showerhead, Square meters - 28, Shower only, Square feet - 301, Extra bed count 1, Air conditioning, Flat-panel TV, Desk, Television, Bed count minimum 1, In-room safe, Bed count maximum 1 |
|
Standard Room, Japanese Futon, City View
Room Size:
215 square feet m2
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GeneralHydromassage showerhead, Square feet - 215, Ping - 6, Number of bedrooms - 1, Shower only, Extra bed count 1, Air conditioning, Flat-panel TV, Square meters - 20, Desk, Tatami (woven mat) floors, Television, Bed count minimum 1, In-room safe, Bed count maximum 1 |
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Suite, 1 King Bed
Room Size:
388 square feet m2
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GeneralHydromassage showerhead, Ping - 11, Shower only, Square meters - 36, Square feet - 388, Extra bed count 1, Air conditioning, Flat-panel TV, Desk, Television, Bed count minimum 1, In-room safe, Bed count maximum 1 |
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Room, 2 Twin Beds, Accessible
Room Size:
258 square feet m2
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GeneralHydromassage showerhead, Square feet - 258, Ping - 7, Shower only, Lever door handles, Grab bar - near toilet, Square meters - 24, Extra bed count 1, Air conditioning, Flat-panel TV, Desk, Television, In-room safe, Bed count minimum 2, Bed count maximum 2 |
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Standard Room, 1 King Bed
Room Size:
248 square feet m2
|
GeneralHydromassage showerhead, Square feet - 248, Ping - 7, Shower only, Extra bed count 1, Square meters - 23, Air conditioning, Flat-panel TV, Desk, Television, Bed count minimum 1, In-room safe, Bed count maximum 1 |
|
Standard Room, 2 Twin Beds
Room Size:
258 square feet m2
|
GeneralHydromassage showerhead, Square feet - 258, Ping - 7, Shower only, Square meters - 24, Extra bed count 1, Air conditioning, Flat-panel TV, Desk, Television, In-room safe, Bed count minimum 2, Bed count maximum 2 |
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Family Room, 1 King Bed with Sofa bed (Kids Theme)
Room Size:
m2
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GeneralHydromassage showerhead, Number of bedrooms - 1, Shower only, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
FAQ's
Is this Shangcheng hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Shangcheng hotel have a swimming pool?
No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shangcheng hotel?
Best-rates for the Shangcheng hotel starts from $69 per night with includes Business Services, Bedding/Linens, Wheelchair Accessible, Restaurant, Toiletries, Entertainment, Air Conditioner, Security/Safety, Bar, Breakfast, Kitchen, Accessibility, Wellness Facilities, Guest Services, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shangcheng hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shangcheng hotel?
Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shangcheng hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
