Is this Xcaret resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xcaret resort have a swimming pool?

Yes, this Xcaret resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret resort?

Best-rates for the Xcaret resort starts from $948 per night with includes Ocean View, Business Services, Wellness Facilities, Spa, Restaurant, Hot Tub, Kitchen, Laundry, Air Conditioner, Pool, Designated Smoking Area, Accessibility, Sports/Activities, Guest Services, Parking, Transportation/Shuttle, Bedding/Linens, Internet, View, Wheelchair Accessible, Balcony/Terrace, Bar, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xcaret resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret resort?

Based on the information reported by the owner or manager, the Xcaret resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Xcaret Arte – All Parks/All Fun Inclusive, Adults Only | Resort in Playa del Carmen

| 9.2 (1436 Reviews) | 1 Bathroom

Xcaret Resort | Hotel Xcaret Arte – All Parks/All Fun Inclusive, Adults Only

Resort in Xcaret, Playa del Carmen

Adults-only beachfront property with 15 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only 's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with indoor private hot tubs and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Toothbrush and toothpaste (on request)

Bathrobes

Rainfall showerhead

Designer toiletries

Shower

Bedroom

Down comforter

Egyptian cotton sheets

Bed sheets

Pillow menu

Premium bedding

Blackout drapes/curtains

Memory foam mattress

Air conditioning (climate-controlled)

Phone

Soundproofing

Laptop-compatible safe

Laptop-friendly workspace

Window screens

Private indoor hot tub

Connecting rooms available

Individually furnished

Iron/ironing board

Slippers

Free local calls

Desk

Breakfast

24-hour room service

Coffee/tea in common area(s)

10 restaurants and 2 coffee shops

3 swim-up bars and 12 bars/lounges

Free buffet breakfast available daily 7:00 AM–noon

Espresso maker

Free minibar (some items)

Free bottled water

Parking

Free 24-hour roundtrip airport shuttle

Free secured, uncovered valet parking on site

Wheelchair-accessible parking available

Free secured, uncovered self parking on site

Airport shuttle at scheduled times

Accessibility

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smooth flooring in room

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Elevator

Stair-free path to entrance

Accessible airport shuttle

Visual alarms in hallways

Wheelchair-accessible lounge

Well-lit path to entrance

Wheelchair-accessible path of travel

Wheelchair-accessible spa

Wheelchair-accessible restaurant

Activities

Hiking/biking trails

Outdoor pool access

Ziplining

Yoga classes

Fitness classes

Kayaking

Shopping

Shopping mall

Free bicycle rentals

Art gallery

Free beach club

Access to nearby outdoor pool

Lifeguards on site

Hiking/biking trails

Steam room

Snorkeling

Ecotours

Fitness center

Full-service spa

Designer stores

Paddleboards on site

15 outdoor pools

Entertainment

Smart TV

Digital channels

Premium channels

General

24-hour business center

Conference center (26372 square feet of space)

Front-desk safe

Banquet hall

ATM/banking services

Elevator

English

Italian

French

Portuguese

Spanish

Designated smoking areas (fines apply)

Beach towels

Guest Services

Soundproofed rooms

Snack bar/deli

Access to nearby outdoor pool

Waterslide

15 outdoor pools

Laundry facilities

Tour/ticket assistance

Concierge services

Hair salon

24-hour front desk

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool umbrellas

Free beach cabanas

Beach umbrellas

Pool sun loungers

Beachfront location

Lifeguards on site

Balcony

Spa

Facials

20 treatment rooms

Massage - Swedish

Aromatherapy

Hot tub

Body wraps

Couples treatment room(s)

Detox wraps

Turkish bath/hammam

Massage - deep-tissue

Reflexology

Massage - hot stone

Hydrotherapy

Massage - prenatal

Body treatments

Sauna

Manicures and pedicures

Thalassotherapy

Massage/treatment rooms

Steam room

Body scrubs

Ayurvedic treatments

Massage - sports

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

This property welcomes adults only. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 150 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 9 lbs per pet) pets allowed for an extra charge of usd 150 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Piper

Feb 6, 2026 12:39:02 PM

Review Score: 10

Summary: Room was great and clean. The resort itself was beautiful and we enjoyed exploring the grounds. Staff was very friendly and accommodating. We really enjoyed Eliel at Cayuga.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, Oceanfront Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Ping - 16, Square feet - 570, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite River Room Size: 570 square feet m² 1 Queen Bed	General Square meters - 53, Ping - 16, River view, Square feet - 570, Bed count minimum 1, Bed count maximum 1
Suite Ocean Front Adults Room Size: 570 square feet m² 2 Queen Beds	General Square meters - 53, Ping - 16, Square feet - 570, Location - top floor, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite SPA Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Number of living rooms 0, Location - ground floor, Ping - 16, Number of bedrooms - 1, Square feet - 570, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite Oceanfront Adults Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Ping - 16, Square feet - 570, Bed count minimum 1, Ocean view, Bed count maximum 1
Swim Up Ocean Front Adults Room Size: 570 square feet m² 2 Queen Beds	General Square meters - 53, Ping - 16, Square feet - 570, Location - below ground, Swim-up room access (shared pool), Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite Ocean View Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Ping - 16, Square feet - 570, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite River Adults Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Ping - 16, River view, Square feet - 570, Bed count minimum 1, Bed count maximum 1
Suite Garden Spa Adults Room Size: 570 square feet m² 2 Queen Beds	General Square meters - 53, Ping - 16, Garden view, Square feet - 570, Bed count minimum 2, Bed count maximum 2
Suite (Garden) Room Size: 570 square feet m² 2 Queen Beds	General Square meters - 53, Ping - 16, Garden view, Square feet - 570, Bed count minimum 2, Bed count maximum 2
Swim Up Garden Room Size: 570 square feet m² 2 Queen Beds	General Square meters - 53, Location - ground floor, Ping - 16, Garden view, Square feet - 570, Swim-up room access (shared pool), Bed count minimum 2, Bed count maximum 2
Suite River Spa Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Ping - 16, River view, Square feet - 570, Bed count minimum 1, Bed count maximum 1
Suite Ocean View Room Size: 570 square feet m² 2 Queen Beds	General Square meters - 53, Ping - 16, Square feet - 570, Ocean view, Bed count minimum 2, Bed count maximum 2
Swim Up Ocean Front Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Location - ground floor, Ping - 16, Square feet - 570, Swim-up room access (shared pool), Bed count minimum 1, Ocean view, Bed count maximum 1