Hyatt Ziva Cancun All Inclusive | Resort in Cancun
Resort in Punta Cancun, Cancun
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Housekeeping is available on request.
Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a steam room, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathrobes
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Eco-friendly toiletries
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Hair dryer
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Private bathroom
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Towels
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Shower
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Rainfall showerhead
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Premium bedding
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Bed sheets
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Blackout drapes/curtains
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Air conditioning (climate-controlled)
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Safe
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Turndown service
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LED light bulbs
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Bulk dispenser for toiletries
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Phone
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Iron/ironing board
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8 bars/lounges and 1 poolside bar
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8 restaurants and 1 coffee shop/cafe
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24-hour room service
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Free bottled water
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Espresso maker
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Free minibar
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Free self parking on site
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Free valet parking on site
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Area shuttle (surcharge)
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Well-lit path to entrance
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Wheelchair-accessible registration desk
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible lounge
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Wheelchair-accessible public washroom
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible business center
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Wheelchair-accessible path to elevator
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Elevator
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Visual alarms in hallways
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Snorkeling
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Tennis
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3 outdoor pools
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24-hour fitness center
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Children's pool
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Basketball
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Full-service spa
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Steam room
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Outdoor tennis court
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Playground
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Cable channels
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LED TV
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Meeting room
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Business center
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Banquet hall
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Water dispenser
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ATM/banking services
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Front-desk safe
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Elevator
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English
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Spanish
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Double-glazed windows
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Water dispenser
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Designated smoking areas
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Vegan dining options
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Comprehensive food waste policy
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Comprehensive recycling policy
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Vegetarian dining options
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Local artist showcase
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At least 80% lighting from LEDs
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3 outdoor pools
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Babysitting (surcharge)
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Children's pool
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Playground
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Laundry facilities
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Snack bar/deli
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Free children's club
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Change of towels (on request)
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24-hour front desk
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Change of bedsheets (on request)
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Hair salon
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Tour/ticket assistance
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Concierge services
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Laundry facilities
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Luggage storage
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Daily housekeeping
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Turndown service
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Dry cleaning service
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Available in some public areas: Free WiFi
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Garden
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Pool sun loungers
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Beachfront location
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Rooftop terrace
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Balcony
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Body wraps
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Spa open daily
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Body treatments
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Sauna
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Body scrubs
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Steam room
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Manicures and pedicures
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Massages
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Massage/treatment rooms
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Couples treatment room(s)
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19 treatment rooms
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Facials
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve rollaway/extra beds it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 005-007-000915/2025 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Swim Up King (with Sofa Bed)
Room Size:
483 square feet m2
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GeneralRollaway/extra beds (free), Ping - 13.57, No cribs (infant beds), Square feet - 483, Sofa bed, Square meters - 45, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
|
Swim Up Double
Room Size:
483 square feet m2
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GeneralRollaway/extra beds (free), Ping - 13.57, No cribs (infant beds), Square feet - 483, Sofa bed, Square meters - 45, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
|
Turquoize Sky Ocean Front Master King
Room Size:
695 square feet m2
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GeneralSquare meters - 65, Ping - 19.53, No rollaway/extra beds, No cribs (infant beds), Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1, Square feet - 695 |
|
Turquoize Sky Ocean Front Master Double
Room Size:
694 square feet m2
|
GeneralSquare meters - 65, Ping - 19.5, No rollaway/extra beds, No cribs (infant beds), Club level room, Square feet - 694, Ocean view, Bed count minimum 2, Bed count maximum 2 |
|
Dolphin View Master King (with Sofa Bed)
Room Size:
598 square feet m2
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GeneralPing - 16.81, Rollaway/extra beds (free), Sofa bed, Square feet - 598, Square meters - 56, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2 |
|
Resort View Double
Room Size:
483 square feet m2
|
GeneralRollaway/extra beds (free), Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Resort view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2 |
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Ocean Front Pyramid Suite (with Sofa Bed)
Room Size:
1316 square feet m2
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GeneralRollaway/extra beds (free), Square feet - 1316, Club level room, Ping - 36.98, Extra bed count 1, Square meters - 122, Ocean view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2 |
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Ocean Front King (with Sofa Bed)
Room Size:
483 square feet m2
|
GeneralGrab bar - in shower, Low-height counters/sink, Square feet - 483, Sofa bed, Wheelchair accessible, Square meters - 45, Extra bed count 2, Free cribs/infant beds, Rollaway/extra beds (free), Ping - 13.57, Low-height bed, Ocean view, Bed count minimum 2, Bed count maximum 2 |
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Ocean Front Double
Room Size:
483 square feet m2
|
GeneralRollaway/extra beds (free), Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Ocean view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2 |
|
Turquoize Sky Swim Up Ocean Front Master King
Room Size:
695 square feet m2
|
GeneralSquare meters - 65, Ping - 19.53, No rollaway/extra beds, No cribs (infant beds), Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1, Square feet - 695 |
|
Dolphin View Master Double
Room Size:
598 square feet m2
|
GeneralPing - 16.81, Rollaway/extra beds (free), Sofa bed, Square feet - 598, Square meters - 56, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2 |
|
Turquoize Sky Swim Up Ocean Front Master Double
Room Size:
694 square feet m2
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GeneralSquare meters - 65, No rollaway/extra beds, No cribs (infant beds), Club level room, Ping - 19.50, Square feet - 694, Bed count minimum 2, Bed count maximum 2 |
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Club Ocean Front Double
Room Size:
463 square feet m2
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GeneralSquare meters - 43, Rollaway/extra beds (free), Sofa bed, Club level room, Ping - 13, Square feet - 463, Ocean view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2 |
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Club Ocean Front King
Room Size:
463 square feet m2
|
GeneralSquare meters - 43, Rollaway/extra beds (free), Ping - 13.01, Sofa bed, Club level room, Bed count minimum 1, Square feet - 463, Ocean view, Bed count maximum 1, Extra bed count 2, Free cribs/infant beds |
|
Ocean View Double
Room Size:
483 square feet m2
|
GeneralGrab bar - in shower, Low-height counters/sink, Square feet - 483, Sofa bed, Wheelchair accessible, Square meters - 45, Extra bed count 2, Free cribs/infant beds, Rollaway/extra beds (free), Ping - 13.57, Low-height bed, Ocean view, Bed count minimum 2, Bed count maximum 2 |
|
Resort View King (with Sofa Bed)
Room Size:
483 square feet m2
|
GeneralRollaway/extra beds (free), Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Resort view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2 |
|
Turquoize Ocean Front Master Double
Room Size:
694 square feet m2
|
GeneralSquare meters - 65, Ping - 19.5, No rollaway/extra beds, Concierge service, No cribs (infant beds), Club level room, Square feet - 694, Ocean view, Bed count minimum 2, Bed count maximum 2 |
|
Ocean View King (with Sofa Bed)
Room Size:
483 square feet m2
|
GeneralRollaway/extra beds (free), Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Ocean view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2 |
|
Club Ocean Front Corner Suite
Room Size:
1087 square feet m2
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GeneralSquare feet - 1087, Rollaway/extra beds (free), Ping - 30.55, Sofa bed, Club level room, Square meters - 101, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Free cribs/infant beds |
|
Turquoize Ocean Front Master King
Room Size:
694 square feet m2
|
GeneralSquare meters - 65, Ping - 19.5, No rollaway/extra beds, No cribs (infant beds), Club level room, Bed count minimum 1, Square feet - 694, Ocean view, Bed count maximum 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Punta Cancun resort starts from $617 per night with includes Sports/Activities, Spa, Restaurant, Laundry, Designated Smoking Area, Balcony/Terrace, Wellness Facilities, Guest Services, Child Friendly, Air Conditioner, TV, Transportation/Shuttle, Business Services, Kitchen, Parking, Pool, Bedding/Linens, Bar, Internet, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
