Jen Hong Kong by Shangri-La | Hotel in Hong Kong

| 8.3 (1455 Reviews) |  9 Bathrooms  19 Guests
Shek Tong Tsui Hotel | Jen Hong Kong by Shangri-La

Hotel in Shek Tong Tsui, Hong Kong

Renovation work is taking place from Aug 2025 to March 2026 daily. The Club Lounge, rooftop pool and fitness center are under renovation. Offering commanding views of Victoria Harbour from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodation with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 16-metre rooftop pool and a fully-equipped gym. Enjoy scenic views from the seating area. In-room comforts at JEN Hong Kong by Shangri-La include a flat-screen TV, charging stations and an attached bathroom with a bathtub or shower facility. Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbour. Staff can attend to business and childcare needs. Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specialises in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen.

Jen Hong Kong by Shangri-La is located in Hong Kong.

This 280 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Business Services, Toiletries, and several others. This is a 4 star rated property and has over 1455 reviews with the average score of 8.3 . Coming to Hong Kong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 280 Bedrooms Hotel if you want to learn more about this place in Hong Kong. These details are authentic, as they are provided by our partner, booking.com.

This Jen Hong Kong by Shangri-La in Hong Kong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Jen Hong Kong by Shangri-La”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Bar
  • Restaurant
Parking
  • Private Parking
  • Parking on site
  • Parking
Accessibility
  • Toilet with grab rails
  • Bathroom emergency cord
Activities
  • Fitness center
  • Fitness
General
  • Non-smoking rooms
  • Family rooms
  • Safe
  • Facilities for disabled guests
  • Elevator
  • Smoke-free property
  • Air conditioning
Guest Services
  • Currency exchange
  • Concierge
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Fax/Photocopying
  • Babysitting/Child services
  • Business center
  • Baggage storage
  • Room service
  • Express check-in/out
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (seasonal)
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
  • Physical distancing rules followed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
Spa
  • Swimming pool
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. hotel has put plastic-free and refillable alternatives in service. some items containing plastics will be available at a charge per regulation, please note that rates for extra beds do not include breakfast, kindly note that guests can take a metro and reach jen hong kong by shangri-la through exit b2 of hku mtr station, renovation work is taking place from aug 2025 to march 2026 daily. the club lounge, rooftop pool and fitness centre are under renovation.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, fitness center is closed from 2026-03-31 until 2025-12-31

Reviews

Value for money:
8.07
Location:
8.97
Staff:
9.16
Facilities:
8.39
Comfort:
8.71
Cleanliness:
8.72
Jose Manuel Dagoberto
Dec 30, 2025 08:00:00 AM
Review Score:   10
Philippines
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Club Suite
Room Type: Suite
Room Size: 43 m2
1 Queen bed(s) Bed
Club Suite

Bathroom

Bathtub, Toothbrush, Shower, Toilet paper, Walk-in shower, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer

General

Hardwood or parquet floors, Safe, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV, DVD player

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock, Childrens' cribs

View

Sea view

Accessibility

Upper floors accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Club Twin Room with Harbor View
Room Type: Twin
Room Size: 21 m2
2 Twin bed(s) Bed
Club Twin Room with Harbor View

Bathroom

Toothbrush, Shower, Toilet paper, Walk-in shower, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer

General

Hardwood or parquet floors, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV, DVD player

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock

View

Sea view

Accessibility

Upper floors accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Superior Twin Room with City View
Room Type: Twin
Room Size: 21 m2
2 Twin bed(s) Bed
Superior Twin Room with City View

Bathroom

Bathtub, Toothbrush, Toilet paper, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer

General

Carpeted, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV, DVD player

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock

View

City view

Accessibility

Upper floors accessible by elevator
Deluxe Twin Room with Harbor View
Room Type: Twin
Room Size: 21 m2
2 Twin bed(s) Bed
Deluxe Twin Room with Harbor View

Bathroom

Toothbrush, Shower, Toilet paper, Walk-in shower, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer

General

Hardwood or parquet floors, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV, DVD player

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock

View

Sea view

Accessibility

Upper floors accessible by elevator
Club Queen Room with Harbor View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Club Queen Room with Harbor View

Bathroom

Toothbrush, Shower, Toilet paper, Walk-in shower, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer

General

Hardwood or parquet floors, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV, DVD player

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock

View

Sea view

Accessibility

Upper floors accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Club Queen Room with Mountain View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Club Queen Room with Mountain View

Bathroom

Toothbrush, Shower, Toilet paper, Walk-in shower, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer

General

Hardwood or parquet floors, Safe, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV, DVD player

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock

View

Mountain view

Accessibility

Upper floors accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Deluxe Queen Room with City View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Deluxe Queen Room with City View

Bathroom

Toothbrush, Shower, Toilet paper, Walk-in shower, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer

General

Hardwood or parquet floors, Safe, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV, DVD player

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

City view, View, Quiet street view

Services

Wake-up service

Bedroom

Alarm clock

Accessibility

Upper floors accessible by elevator
Deluxe Queen Room with Harbor View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Deluxe Queen Room with Harbor View

Bathroom

Toothbrush, Shower, Toilet paper, Walk-in shower, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer

General

Hardwood or parquet floors, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV, DVD player

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock

View

Sea view

Accessibility

Upper floors accessible by elevator
Superior Queen Room with City View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed

Bathroom

Bathtub, Toothbrush, Toilet paper, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer

General

Carpeted, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV, DVD player

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock

View

City view

Accessibility

Upper floors accessible by elevator

FAQ's

Is this Shek Tong Tsui hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shek Tong Tsui hotel?

Check-in time for Shek Tong Tsui hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shek Tong Tsui hotel have a swimming pool?

Yes, this Shek Tong Tsui hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shek Tong Tsui hotel?

Best-rates for the Shek Tong Tsui hotel starts from $143 per night with includes Guest Services, Air Conditioner, Parking, Accessibility, Wellness Facilities, Bar, Pool, Wheelchair Accessible, Business Services, Toiletries, Internet, View, Restaurant, Child Friendly, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shek Tong Tsui hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shek Tong Tsui hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shek Tong Tsui hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shek Tong Tsui hotel?

Based on the information reported by the owner or manager, the Shek Tong Tsui hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shek Tong Tsui hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD143
You will be redirected to  
Hot Deal - It has been viewed 100 times today
Not the right fit? Check out our other properties in Shek Tong Tsui
Large, cozy and comfortable two-bedroom apartment From US $2,275
         

New
Apartment
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
Queen's 100 From US $75
         

|
7.0 (43 Reviews)
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Balcony/Terrace
Fortune Inn From US $51
         

10.0 (1 Review)
House
  • Bedding/Linens
  • Wellness Facilities
  • Toiletries
Japanese Cosy Houseboat CIPANGO From US $467
         

New
Boat Rental
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
Hung Fai Guest House From US $46
         

6.3 (21 Reviews)
House
  • Air Conditioner
  • Wheelchair Accessible
  • Child Friendly
Taj Super Deluxe From US $24
         

6.3 (258 Reviews)
House
  • Air Conditioner
  • Pet Friendly
  • Designated Smoking Area
Cebu Hostel From US $13
         

5.7 (27 Reviews)
House
  • Air Conditioner
  • Wheelchair Accessible
  • Breakfast
Spacious 4-bedroom apartment with AC in fantastic Kowloon From US $36
         

[New Serviced Apartment] Modern Studio - Unit A From US $63
         

New
Apartment
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
35% off Apartment ❤️Close to Subway Wi-Fi From US $102
         

5.0 (1 Review)
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Bedding/Linens
FamilyStyleConv.BigApt.3BDs2Toilets@WiFi From US $152
         

4.2 (5 Reviews)
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Balcony/Terrace
2bdrm at Temple St.@MTR stn. best From US $110
         

4.2 (14 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
35% off Studio near Subway WiFi 4 From US $60
         

New
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
R189- 4B, 189B Reclamation St., From US $124
         

New
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Internet
Tsim sha tsui 4bed+2bath luxury apartmen From US $338
         

4.0 (1 Review)
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Bedding/Linens
2 Bedroom Exquisite & Cosy Apartment From US $158
         

New
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Child Friendly
Bright 1 bed room flat with rooftop From US $157
         

New
Apartment
  • Air Conditioner
  • Balcony/Terrace
  • Bedding/Linens
Newly Decorated Comfort Guesthouse From US $63
         

New
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Internet
[9FTA] Modern 1 BR apartment @ Mong Kok From US $105
         

New
Apartment
  • TV
  • Wheelchair Accessible
  • Internet
J03.Family Room, Jordan, near metro, From US $319
         

New
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Bedding/Linens