JW Marriott Hotel Hanoi | Hotel in Hanoi

| 9.4 (610 Reviews) |  1 Bathroom
Tu Liem Hotel | JW Marriott Hotel Hanoi

Hotel in Tu Liem, Hanoi

Along with 6 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and 2 coffee shops/cafes are onsite.
Housekeeping is available on request.
JW Marriott Hotel Hanoi offers 450 air-conditioned accommodations with minibars and espresso makers. 42-inch LCD televisions come with cable channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Electronic bidet
  • Soap
  • Rainfall showerhead
  • Toilet paper
  • Towels
  • Separate bathtub and shower
  • Designer toiletries
  • Toothbrush and toothpaste
  • Bathrobes
  • Hair dryer
  • Shampoo
  • Private bathroom
Bedroom
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Air conditioning
  • Slippers
  • Desk
  • Free local calls
  • Phone
  • Iron/ironing board
  • Safe
  • LED light bulbs
  • Recycling
  • Free newspapers
  • Turndown service
  • Water-efficient showers only
  • Laptop-friendly workspace
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches
Breakfast
  • 6 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: VND 796950 for adults and VND 398475 for children
  • 24-hour room service
  • Minibar
  • Espresso maker
  • Free bottled water
  • Electric kettle
Parking
  • Shopping center shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Hardwood flooring in room
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Accessible airport shuttle
  • Wheelchair-accessible spa
  • In-room accessibility
  • Wheelchair-accessible parking
  • Low-height door lock
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path of travel
  • Elevator
  • Height-adjustable showerhead
  • Visual fire alarm
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible registration desk
  • Braille signage
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 36
  • Front entrance ramp
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible path to elevator
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • 2 on-site accessible parking spaces
Activities
  • 24-hour fitness center
  • Spa services
  • Sauna
  • Hot tub
  • Steam room
  • Indoor pool
Entertainment
  • 42-inch LCD TV
  • Streaming services
  • Cable channels
  • Netflix
General
  • Meeting rooms - 17
  • Business center
  • Water dispenser
  • Gift shop/newsstand
  • Elevator
  • Free newspapers in lobby
  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Reception hall
  • Chinese (Mandarin)
  • Japanese
  • Korean
  • Vietnamese
  • English
  • Couples dining
  • Romance packages available
  • Vegetarian dining options
  • Biodegradable coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Vegan dining options
Guest Services
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Indoor pool
  • Snack bar/deli
  • Multilingual staff
  • Daily housekeeping
  • Concierge services
  • Change of bedsheets (on request)
  • Tour/ticket assistance
  • Luggage storage
  • Turndown service
  • Wedding services
  • Dry cleaning service
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free wired internet
Outdoors
  • Terrace
  • Vegetable garden
  • Garden
Spa
  • Reflexology
  • Body treatments
  • 9 treatment rooms
  • Facials
  • Body wraps
  • Body scrubs
  • Massage - Thai
  • Couples treatment room(s)
  • Aromatherapy
  • Hydrotherapy
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for vnd 1386000.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately vnd 796950 for adults and vnd 398475 for children airport shuttle fee: vnd 2494800 per vehicle (one-way, maximum occupancy 2) airport shuttle fee per child: vnd 2494800 (one-way), (up to 11 years old) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: vnd 1386000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

jay
May 30, 2026 09:14:49 AM
Review Score:   6
Summary: Gym is a B- @ best. Location is too isolated. It feels a bit run down at this point
See All Reviews

Room Arrangement

Room Info Facilities
Executive Suite, 1 Double Bed, Balcony (1 King Bed, Lake View)
Room Size: 969 square feet m2
1 Double Bed
Executive Suite, 1 Double Bed, Balcony (1 King Bed, Lake View)

General

Square feet - 969, Number of bedrooms - 1, Pillow menu, Lake view, Extra bed count 1, Number of living rooms 1, Balcony or patio, Ping - 27, Square meters - 90, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Executive Room, 2 Double Beds, Lake View
Room Size: 484 square feet m2
2 Double Beds
Executive Room, 2 Double Beds, Lake View

General

Number of bedrooms - 1, Square feet - 484, Balcony, Ping - 14, Lake view, Extra bed count 1, Square meters - 45, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 517 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square feet - 517, Number of bedrooms - 1, Ping - 14.53, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Room, 1 King Bed, Non Smoking, City View
Room Size: 1184 square feet m2
1 King Bed
Executive Room, 1 King Bed, Non Smoking, City View

General

Number of bedrooms - 1, Ping - 33, Pillow menu, Separate sitting area, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Square meters - 110, Square feet - 1184, City view
Executive Room, 2 Double Beds, Lake View
Room Size: 517 square feet m2
2 Double Beds
Executive Room, 2 Double Beds, Lake View

General

Executive level room, Square feet - 517, Number of bedrooms - 1, Ping - 14.53, Square meters - 48, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 2 Double Beds
Room Size: 517 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds

General

Square feet - 517, Number of bedrooms - 1, Ping - 14.53, Square meters - 48, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 2 Double Beds, Lake View
Room Size: 517 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Lake View

General

Square feet - 517, Number of bedrooms - 1, Toilet grab bar height (inches) - 33, Toilet grab bar height (centimeters) - 84, Ping - 14.53, Square meters - 48, Lake view, Grab bar - near toilet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Executive Room, 1 King Bed, Lake View
Room Size: 517 square feet m2
1 King Bed
Executive Room, 1 King Bed, Lake View

General

Square feet - 517, Ping - 15, Number of bedrooms - 1, Balcony, Square meters - 48, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Suite, 1 King Bed
Room Size: 969 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Executive level room, Square feet - 969, Number of bedrooms - 1, Square meters - 90, Ping - 27.23, Pillow menu, Separate sitting area, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Room, 1 King Bed
Room Size: 517 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Executive level room, Square feet - 517, Number of bedrooms - 1, Ping - 14.53, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Room, 1 King Bed, Lake View
Room Size: 517 square feet m2
1 King Bed
Executive Room, 1 King Bed, Lake View

General

Executive level room, Square feet - 517, Number of bedrooms - 1, Ping - 14.53, Square meters - 48, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Suite, 1 King Bed, Lake View
Room Size: 969 square feet m2
1 King Bed
Executive Suite, 1 King Bed, Lake View

General

Executive level room, Square feet - 969, Number of bedrooms - 1, Ping - 27.23, Pillow menu, Lake view, Separate bedroom, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Square meters - 90, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Lake View
Room Size: 517 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Lake View

General

Square feet - 517, Number of bedrooms - 1, Toilet grab bar height (inches) - 33, Toilet grab bar height (centimeters) - 84, Ping - 14.53, Square meters - 48, Lake view, Grab bar - near toilet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite, 1 Bedroom
Room Size: 3444 square feet m2
1 Double Bed
Presidential Suite, 1 Bedroom

General

Dining table, Number of bedrooms - 1, Pillow menu, Lake view, Extra bed count 1, Number of living rooms 1, Ping - 97, Separate dining area, Square feet - 3444, Separate sitting area, Bed count minimum 1, Square meters - 320, Bed count maximum 1
Deluxe Suite, 1 King Bed
Room Size: 700 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Square feet - 700, Executive level room, Ping - 19.67, Number of bedrooms - 1, Pillow menu, Lake view, Separate bedroom, Extra bed count 1, Square meters - 65, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 2 Double Beds
Room Size: 517 square feet m2
2 Double Beds
Executive Room, 2 Double Beds

General

Executive level room, Square feet - 517, Number of bedrooms - 1, Ping - 14.53, Square meters - 48, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Grand Suite, 1 Bedroom
Room Size: 1615 square feet m2
1 Double Bed
Grand Suite, 1 Bedroom

General

Dining table, Square meters - 150, Number of bedrooms - 1, Pillow menu, Ping - 45, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Separate sitting area, Square feet - 1615, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 Bedroom (Chairman Suite)
Room Size: 2153 square feet m2
1 Double Bed
Executive Suite, 1 Bedroom (Chairman Suite)

General

Dining table, Ping - 61, Number of bedrooms - 1, Pillow menu, Lake view, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Square feet - 2153, Separate sitting area, Square meters - 200, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this JW Marriott Hotel Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the JW Marriott Hotel Hanoi starts from $177 per night with includes Pool, Business Services, Wellness Facilities, Restaurant, Bar, Toiletries, Guest Services, Child Friendly, Security/Safety, Breakfast, Hot Tub, Kitchen, Laundry, Parking, TV, Accessibility, Internet, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle, Bedding/Linens, Spa, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the JW Marriott Hotel Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.