Kempinski Hotel Cancún | Resort in Cancun
Resort in Zona Hotelera, Cancun
Catch some rays at the beach or spend the day relaxing at Kempinski Hotel Cancún's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Kempinski Hotel Cancún offers 363 accommodations with minibars and espresso makers. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2023.
An outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathrobes
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Hair dryer
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Private bathroom
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Towels
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Deep soaking bathtub
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Separate bathtub and shower
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Free toiletries
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Rainfall showerhead
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Blackout drapes/curtains
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Heating
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Premium bedding
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Bed sheets
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Air conditioning (climate-controlled)
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Rollaway/extra beds (surcharge)
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Hypo-allergenic bedding
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Down comforter
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Desk
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Connecting rooms available
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Recycling
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Safe
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Phone
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Turndown service
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Guidebooks/recommendations
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Desk chair
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Restaurant dining guide
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Mobile key entry
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Slippers
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Laptop-friendly workspace
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Iron/ironing board
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Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: USD 48.50 for adults and USD 48.50 for children
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Coffee/tea in common area(s)
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24-hour room service
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2 bars/lounges, 1 beach bar and 1 poolside bar
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6 restaurants and 1 coffee shop/cafe
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Espresso maker
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Local meal delivery service
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Champagne service
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Minibar
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Limo/town car service
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Airport shuttle at scheduled times, on request
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24-hour roundtrip airport shuttle (surcharge)
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Wheelchair-accessible parking available
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Limited onsite parking
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Area rugs in public areas
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Transfer shower
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Wheelchair-accessible path of travel
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Low-height electrical outlets in bathroom
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Front entrance ramp
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Wheelchair-accessible restaurant
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Elevator door width (inches): 60
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Thin carpet in public areas
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Wheelchair-accessible public washroom
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Wheelchair-accessible path to elevator
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Wheelchair-accessible parking
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6 on-site accessible parking spaces
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Hardwood flooring in public areas
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In-room accessibility
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Low-height door lock
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Wheelchair-accessible doorway width (inches): 60
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Height-adjustable showerhead
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Accessible airport shuttle
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Wheelchair-accessible fitness center
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Smooth flooring in public areas
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Elevator
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Stair-free path to entrance
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Well-lit path to entrance
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Wheelchair-width doorways
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Wheelchair-accessible spa
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Grab bar near toilet
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Wheelchair-accessible lounge
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Toilet grab bar height (inches): 39
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Wheelchair-accessible pool
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Wheelchair-accessible concierge desk
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Assistive listening devices in meeting rooms
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Boat tours
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Golfing
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Bicycle rentals
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Water skiing
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Kayaking
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Health/beauty spa
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Parasailing
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Ziplining
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Golf lessons
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Marina
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Sailing
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Skydiving
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Motor boating
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Swimming
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Scuba diving
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Whale watching
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Outlet shopping
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Canoeing
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Theme parks
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Ecotours
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Snorkeling
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Casino
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Windsurfing
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Fishing
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Jet skiing
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Shopping
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Fitness classes
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Tennis
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Pilates classes
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Art gallery
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Full-service spa
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Yoga classes
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Free beach club
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Hot tub
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Fitness center
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Outdoor tennis court
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Playground
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Lifeguards on site
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Sauna
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Steam room
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Designer stores
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2 outdoor pools
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Private picnics
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Cable channels
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Pay movies
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42-inch LCD TV
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Conference center (290625 square feet of space)
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Meeting rooms - 8
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Computer station
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Gift shop/newsstand
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Banquet hall
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Reception hall
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ATM/banking services
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Ballroom
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Front-desk safe
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Elevator
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English
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Spanish
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TV in lobby
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Couples dining
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Romance packages available
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Comprehensive food waste policy
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Beach towels
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Renovated guestrooms - January 2023
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Smoke-free property
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In-room child care (surcharge)
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Babysitting (surcharge)
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Children's club (surcharge)
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Playground
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Supervised childcare (surcharge)
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Rollaway/extra beds (surcharge)
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Laundry facilities
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2 outdoor pools
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Stroller
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Porter/bellhop
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Wedding services
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Tennis lessons
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Multilingual staff
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24-hour front desk
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Tour/ticket assistance
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Hair salon
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Concierge services
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Laundry facilities
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Luggage storage
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Daily housekeeping
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Turndown service
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Dry cleaning service
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Available in all rooms: Free WiFi
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In-room WiFi speed: 50+ Mbps
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Available in some public areas: Free WiFi
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Beach loungers
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Pool umbrellas
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Pool cabanas (surcharge)
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Pool sun loungers
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Beachfront location
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Beach cabanas (surcharge)
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Garden
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Beach umbrellas
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Terrace
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Lifeguards on site
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Outdoor furniture
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Nature reserve
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Balcony or patio
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Massage - deep-tissue
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Massage - Thai
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Body treatments
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Sauna
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Reflexology
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Manicures and pedicures
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Massage/treatment rooms
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Body wraps
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Massage - hot stone
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Massage - on the beach
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Mud bath
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Spa open daily
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Outdoor treatment areas
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Aromatherapy
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Massage - Swedish
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Massage - prenatal
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Couples treatment room(s)
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Facials
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Massage - sports
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Hot tub
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Steam room
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8 treatment rooms
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Body scrubs
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Detox wraps
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Hydrotherapy
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Suite (Seafront)
Room Size:
882 square feet m2
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GeneralSquare meters - 82, Number of bedrooms - 1, Sea view, Separate sitting area, Ping - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 882 |
|
Club Double Room (Seaside)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Partial sea view, Number of bedrooms - 1, Ping - 12, Club level room, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2 |
|
Club Room, 1 King Bed (Seaside)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Partial sea view, Number of bedrooms - 1, Ping - 12, Club level room, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1 |
|
Club Suite (Seafront)
Room Size:
883 square feet m2
|
GeneralPartial sea view, Square meters - 82, Number of bedrooms - 1, Separate sitting area, Club level room, Ping - 25, Square feet - 883, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Deluxe Double Room (Seafront)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2 |
|
Panoramic Suite
Room Size:
882 square feet m2
|
GeneralSquare meters - 82, Number of bedrooms - 1, Sea view, Separate sitting area, Ping - 25, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Square feet - 882 |
|
Presidential Suite
Room Size:
2464 square feet m2
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GeneralPrivate hot tub, Dining table, Number of bedrooms - 1, Yard, Sea view, Ping - 69, Location - top floor, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private hot tub (outdoor), Square feet - 2464, Cookware, dishware, and utensils, Kitchen, Square meters - 229, Fence around yard, Separate sitting area, Bed count minimum 1, Bed count maximum 1 |
|
Deluxe Room, 1 King Bed (Seaside)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1 |
|
Club Room, 1 King Bed (Club Seafront)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Partial sea view, Number of bedrooms - 1, Ping - 12, Club level room, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1 |
|
Deluxe Room, 1 King Bed (Seafront)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1 |
|
Deluxe Double Room (Seaside)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2 |
|
Club Double Room (Seafront)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Club level room, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2 |
|
Suite (The Saasil)
Room Size:
1905 square feet m2
|
GeneralSquare feet - 1905, Dining table, Sea view, Beach view, Extra bed count 1, Number of living rooms 1, Private pool, Separate dining area, Number of bathrooms - 1, Ping - 54, Cookware, dishware, and utensils, Location - ground floor, Kitchen, Number of bedrooms - 3, Separate sitting area, Bed count maximum 3, Square meters - 177, Bed count minimum 3 |
|
Club Suite (Seaside)
Room Size:
883 square feet m2
|
GeneralPartial sea view, Square meters - 82, Number of bedrooms - 1, Separate sitting area, Club level room, Ping - 25, Square feet - 883, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Suite (Seaside)
Room Size:
882 square feet m2
|
GeneralPartial sea view, Square meters - 82, Number of bedrooms - 1, Separate sitting area, Ping - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 882 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Kempinski Hotel Cancún has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Kempinski Hotel Cancún starts from $337 per night with includes Kitchen, Pool, Ocean View, Sports/Activities, Wellness Facilities, Bar, Toiletries, Breakfast, Heating, Accessibility, Internet, Laundry, TV, View, Balcony/Terrace, Security/Safety, Restaurant, Guest Services, Child Friendly, Hot Tub, Air Conditioner, Parking, Wheelchair Accessible, Business Services, Bedding/Linens, Spa, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Kempinski Hotel Cancún is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Kempinski Hotel Cancún indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
