Porta Hotel del Lago | Hotel in Panajachel

| 9.0 (1003 Reviews) |  1 Bathroom
Panajachel Hotel | Porta Hotel del Lago

Hotel in Panajachel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Porta Hotel del Lago offers 100 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Renovation of all guestrooms was completed in October 2025.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Towels
  • Free toiletries
  • Hair dryer
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Fan
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Free cribs/infant beds
  • LED light bulbs
  • Phone
  • Eco-friendly cleaning products used
  • Desk
  • Iron/ironing board (on request)
  • Turndown service
Breakfast
  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: USD 12-20 for adults and USD 10-15 for children
  • 1 poolside bar and 1 bar
  • 1 restaurant
  • Room service available
  • Coffee/tea maker
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Electric car charging station on site
  • Free self parking on site
  • Airport shuttle on request
Accessibility
  • Stair-free path to entrance
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 37
  • Accessible airport shuttle
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Wheelchairs available on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Mountain biking
  • Kayaking
  • Ecotours
  • Sailing
  • Golfing
  • Fishing
  • Water skiing
  • Boat tours
  • Bicycle rentals
  • Windsurfing
  • Parasailing
  • Scuba diving
  • Sauna
  • Outdoor pool
  • Bike parking
  • Fitness center
  • Hot tub
  • Children's pool
Entertainment
  • Cable channels
  • 32-inch TV
  • Premium channels
General
  • Meeting rooms - 4
  • Conference center (4725 square feet of space)
  • Banquet hall
  • Front-desk safe
  • Elevator
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser
  • ATM/banking services
  • English
  • Spanish
  • Biodegradable coffee stirrers
  • No plastic coffee stirrers
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Local artist showcase
  • No plastic drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture & ecosystem education
  • Renovated guestrooms - October 2025
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Water dispenser
  • Smoke-free property
  • Biodegradable drinking straws
  • Living plant wall
Guest Services
  • In-room child care (surcharge)
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Free cribs/infant beds
  • Children's pool
  • Babysitting (surcharge)
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • 24-hour front desk
  • Turndown service
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Vegetable garden
  • Pool umbrellas
  • Terrace
  • Pool sun loungers
  • Garden
  • Balcony

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. kids stay free! up to 2 children 10 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 12 to 20 for adults, and usd 10 to 15 for children airport shuttle fee: usd 200 per person (one-way) pet fee: usd 25 per pet, per day service animals are exempt from fees rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 25 per pet, per day service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit some water is reused through a grey water recycling system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Alexandra
Aug 2, 2026 01:51:21 AM
Review Score:   10
Summary: We had a wonderful stay at Porta Hotel del Lago! The lake and volcano views are spectacular, the staff was incredibly friendly and attentive, and the hotel is perfect for families with a great pool, beautiful grounds, and an excellent breakfast. Its location is ideal for exploring Panajachel and Lake Atitlán. While the rooms could use a bit of updating, they were clean and comfortable, and we would happily stay here again.
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Room Arrangement

Room Info Facilities
Lake View Premium Room
Room Size: 277 square feet m2
2 Double Beds
Lake View Premium Room

General

Ping - 8, Number of bedrooms - 1, Square meters - 26, Lake view, Mountain view, Extra bed count 1, Bed count minimum 2, Square feet - 277, Bed count maximum 2
Lake View Deluxe Room
Room Size: 269 square feet m2
2 Double Beds
Lake View Deluxe Room

General

Square feet - 269, Cable TV service, Number of bedrooms - 1, Ping - 7.56, Square meters - 25, Lake view, Mountain view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Garden Room
Room Size: 269 square feet m2
2 Double Beds
Garden Room

General

Square feet - 269, Cable TV service, Number of bedrooms - 1, Garden view, Ping - 7.56, Square meters - 25, Mountain view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room Second Floor
Room Size: 277 square feet m2
2 Double Beds
Room Second Floor

General

Ping - 8, Partial lake view, Number of bedrooms - 1, Square meters - 26, Mountain view, Extra bed count 1, Bed count minimum 2, Square feet - 277, Bed count maximum 2
Lake View Room
Room Size: 277 square feet m2
2 Double Beds
Lake View Room

General

Ping - 8, Number of bedrooms - 1, Square meters - 26, Lake view, Mountain view, Extra bed count 1, Bed count minimum 2, Square feet - 277, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Porta Hotel del Lago has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Porta Hotel del Lago starts from $149 per night with includes Security/Safety, Wellness Facilities, Breakfast, Child Friendly, Laundry, Wheelchair Accessible, Business Services, Guest Services, Kitchen, Parking, Pool, Spa, Restaurant, Toiletries, Hot Tub, Internet, TV, Accessibility, Bedding/Linens, Bar, Eco Friendly, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Porta Hotel del Lago is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Porta Hotel del Lago indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.