Is this Shangcheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangcheng hotel have a swimming pool?

No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangcheng hotel?

Best-rates for the Shangcheng hotel starts from $341 per night with includes Business Services, Wellness Facilities, Toiletries, Bar, Child Friendly, Kitchen, Air Conditioner, Balcony/Terrace, Security/Safety, Bedding/Linens, Restaurant, Guest Services, Breakfast, Internet, Laundry, Parking, TV, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangcheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangcheng hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangcheng hotel?

Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangcheng hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Relais & Chateaux Chaptel Hangzhou | Hotel in Hangzhou

| 9.0 (7 Reviews) | 1 Bathroom

Shangcheng Hotel | Relais & Chateaux Chaptel Hangzhou

Hotel in Shangcheng, Hangzhou

Luxury hotel with free parking, 4-minute walk to West Lake
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a meeting room.
Relais & Chateaux Chaptel Hangzhou offers 26 air-conditioned accommodations with free minibar items and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Bathrobes

Separate bathtub and shower

Hair dryer

Rainfall showerhead

Towels

Deep soaking bathtub

Private bathroom

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Free cribs/infant beds

Select Comfort bed

Down comforter

Premium bedding

Bed sheets

Phone

Safe

Soundproofing

Desk

Slippers

Iron/ironing board (on request)

Turndown service

Breakfast

1 bar

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: CNY 188 for adults and CNY 94 for children

1 restaurant and 1 coffee shop/cafe

Free minibar

Electric kettle

Free bottled water

Parking

Height restrictions apply for onsite parking

Free self parking on site

Roundtrip airport shuttle (surcharge)

Limited onsite parking

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible concierge desk

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Entertainment

Cable channels

32-inch flat-screen TV

General

Meeting room

24-hour business center

Front-desk safe

ATM/banking services

Chinese (Mandarin)

English

Smoke-free property

Guest Services

Snack bar/deli

Soundproofed rooms

Free cribs/infant beds

Laundry facilities

Porter/bellhop

Daily housekeeping

Tour/ticket assistance

Concierge services

24-hour front desk

Turndown service

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 575.0 per day. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 188 for adults and cny 94 for children rollaway bed fee: cny 575.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Yingyan

Jul 10, 2021 11:56:26 AM

Review Score: 5

Summary: Wonderful stay! Staff are nice, location is quite convenient. Enjoyed it

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Suite, 1 King Bed, Ensuite, Garden Area Room Size: 1076 square feet m² 1 King Bed	General Square feet - 1076, Number of living rooms 0, Ping - 30.24, Number of bedrooms - 1, Balcony, Bed count minimum 1, Square meters - 100, Bed count maximum 1
Classic Townhome, 1 King Bed, Terrace Room Size: 1076 square feet m² 1 King Bed	General Square feet - 1076, Rollaway/extra beds (surcharge), Terrace, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Number of living rooms 1, Bed count maximum 1
Family Townhome, 2 Bedrooms, Patio, City View Room Size: 1292 square feet m² 2 Large Twin Bed and King Bed	General Square meters - 120, Number of living rooms 0, Rollaway/extra beds (surcharge), Patio, Number of bedrooms - 2, Ping - 36, Square feet - 1292, Extra bed count 1, Balcony or patio, Deck or patio, Bed count minimum 2, City view, Bed count maximum 2

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Relais & Chateaux Chaptel Hangzhou | Hotel in Hangzhou

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