Is this Shangri-La Nanshan, Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Nanshan, Shenzhen have a swimming pool?

Yes, this Shangri-La Nanshan, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Nanshan, Shenzhen?

Best-rates for the Shangri-La Nanshan, Shenzhen starts from $304 per night with includes Business Services, Wellness Facilities, Child Friendly, Wheelchair Accessible, Security/Safety, Spa, Kitchen, Air Conditioner, Parking, Bedding/Linens, Restaurant, Toiletries, Guest Services, Breakfast, Pool, Accessibility, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Nanshan, Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Nanshan, Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Nanshan, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Nanshan, Shenzhen?

Based on the information reported by the owner or manager, the Shangri-La Nanshan, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Nanshan, Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Nanshan, Shenzhen | Hotel in Shenzhen

| 9.6 (55 Reviews) | 1 Bathroom

Nanshan Hotel | Shangri-La Nanshan, Shenzhen

Hotel in Nanshan, Shenzhen

Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, concierge services, and dry cleaning are onsite.
Change of towels is available on request.
Shangri-La Nanshan, Shenzhen offers 272 air-conditioned accommodations with espresso makers and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Toothbrush and toothpaste

Hair dryer

Designer toiletries

Shower/tub combination

Bathrobes

Soap

Toilet paper

Towels

Children's robes

Rainfall showerhead

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Free cribs/infant beds

Safe

Guidebooks/recommendations

Children's slippers

Slippers

Iron/ironing board

Local maps

Restaurant dining guide

Soundproofing

Water-efficient showers only

Turndown service

Phone

Free local calls

Breakfast

Room service available

4 restaurants

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children

Espresso maker

Free bottled water

Local meal delivery service

Parking

Limo/town car service

Onsite parking options include a garage

Limited onsite parking

Accessibility

Area rugs in room

Elevator

Elevator door width (inches): 83

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible spa

Wheelchair-accessible concierge desk

Area rugs in public areas

Front entrance ramp

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Well-lit path to entrance

Activities

Lifeguards on site

Full-service spa

Indoor pool

Fitness center

General

Meeting rooms

Water dispenser

Banquet hall

Elevator

English

Chinese (Cantonese)

Chinese (Mandarin)

Smoke-free property

No plastic soda bottles

At least 80% lighting from LEDs

Water dispenser

Double-glazed windows

Biodegradable drinking straws

Reusable cups only

No plastic drinking straws

Living plant wall

No plastic water bottles

Reusable tableware only

Guest Services

Indoor pool

Soundproofed rooms

Free cribs/infant beds

Dry cleaning service

Change of towels (on request)

Porter/bellhop

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Luggage storage

Concierge services

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Lifeguards on site

Spa

Body treatments

Spa open select days

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! up to 2 children 6 years old and younger stay free when using existing bedding. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 228 for adults and cny 114 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges long-term renters welcome please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Markus

Dec 31, 2025 06:59:17 PM

Review Score: 6

Summary: Nice views and rooms but the rest are way behind. Not very tasty breakfast, staff struggle to speak almost any English (lots of issues because of this) and quite slow service, especially in the restaurants and with room service.

See All Reviews

Room Arrangement

Room Info	Facilities
Horizon Twin Room Size: 463 square feet m² 2 Twin Beds	General Number of living rooms 0, Digital TV service, Minibar, Number of bedrooms - 0, Ping - 13, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Club level room, Television, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite Room Size: 926 square feet m² 1 King Bed	General Number of living rooms 0, Digital TV service, Minibar, Number of bedrooms - 1, Extra bed count 2, Number of bathrooms - 1, Square meters - 86, Private bathroom, Rollaway/extra beds (free), Ping - 26, Wardrobe or closet, Square feet - 926, Club level room, Day bed, Television, Bed count minimum 1, Bed count maximum 1, City view
Horizon Bay View King Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Digital TV service, Minibar, Number of bedrooms - 0, Ping - 13, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Private bathroom, No rollaway/extra beds, Bay view, Wardrobe or closet, Club level room, Television, Bed count minimum 1, Bed count maximum 1
Deluxe City View Twin Room Size: 463 square feet m² 2 Twin Beds	General Square meters - 43, Private bathroom, Digital TV service, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Ping - 13, Television, Square feet - 463, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Bay View King Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Private bathroom, Digital TV service, No rollaway/extra beds, Bay view, Number of bedrooms - 1, Wardrobe or closet, Ping - 13, Television, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Executive Bay View Suite Room Size: 926 square feet m² 1 King Bed	General Number of living rooms 0, Digital TV service, Minibar, Number of bedrooms - 1, Extra bed count 2, Number of bathrooms - 1, Square meters - 86, Private bathroom, Rollaway/extra beds (free), Ping - 26, Bay view, Wardrobe or closet, Square feet - 926, Club level room, Day bed, Television, Bed count minimum 1, Bed count maximum 1
Deluxe Bay View Twin Room Size: 463 square feet m² 2 Twin Beds	General Number of living rooms 0, Digital TV service, Number of bedrooms - 0, Ping - 13, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Private bathroom, No rollaway/extra beds, Bay view, Wardrobe or closet, Television, Bed count minimum 2, Bed count maximum 2
Deluxe City View King Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Private bathroom, Digital TV service, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Ping - 13, Television, Bed count minimum 1, Square feet - 463, Bed count maximum 1, City view
Horizon Bay View Twin Room Size: 463 square feet m² 2 Twin Beds	General Number of living rooms 0, Digital TV service, Minibar, Number of bedrooms - 0, Ping - 13, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Private bathroom, No rollaway/extra beds, Bay view, Wardrobe or closet, Club level room, Television, Bed count minimum 2, Bed count maximum 2
Horizon King Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Digital TV service, Minibar, Number of bedrooms - 0, Ping - 13, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Club level room, Television, Bed count minimum 1, Bed count maximum 1, City view