Sheraton Hanoi West | Hotel in Hanoi
Hotel in My Đinh, Hanoi
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Sheraton Hanoi West offers 510 accommodations with minibars and safes. A pillow menu is available. 50-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathrobes
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Hair dryer
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Soap
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Separate bathtub and shower
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Toilet paper
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Towels
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Private bathroom
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Free toiletries
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Shampoo
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Toothbrush and toothpaste
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Bed sheets
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Air conditioning (climate-controlled)
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Free cribs/infant beds
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Rollaway/extra beds (surcharge)
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Hypo-allergenic bedding
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Pillow menu
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Blackout drapes/curtains
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Laptop-friendly workspace
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Window screens
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Recycling
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Slippers
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LED light bulbs
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Desk
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Connecting rooms available
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Iron/ironing board
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Turndown service
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Energy-saving switches
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Safe
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Phone
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1 poolside bar and 1 bar
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Coffee/tea in common area(s)
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1 restaurant and 1 coffee shop/cafe
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Buffet breakfast available for a fee daily 6:00 AM–10 AM: USD 21.5-22 for adults and USD 10.5-11 for children
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24-hour room service
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Minibar
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Free bottled water
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Free secured self parking on site
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Onsite parking options include a carport
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Wheelchair-accessible business center
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Wheelchair-accessible pool
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Hardwood flooring in room
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In-room accessibility
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Wheelchair-accessible registration desk
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Assistive listening devices available
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Wheelchair accessible (may have limitations)
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Elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible concierge desk
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Wheelchair-accessible lounge
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Wheelchair-accessible spa
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Wheelchair-accessible restaurant
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Wheelchair-accessible fitness center
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Braille signage
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Casino
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Outlet shopping
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Health/beauty spa
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Sauna
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Playground
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Children's pool
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Shopping
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Outdoor pool
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Full-service spa
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Steam room
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Designer stores
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24-hour fitness center
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Cable channels
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Pay movies
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50-inch LCD TV
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24-hour business center
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Meeting rooms - 10
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Conference center (4499 square feet of space)
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Front-desk safe
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ATM/banking services
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Banquet hall
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Grocery/convenience store
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Elevator
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Library
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Gift shop/newsstand
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Ballroom
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English
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Japanese
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French
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Vietnamese
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Italian
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Korean
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Chinese (Mandarin)
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Vegetarian dining options
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Comprehensive recycling policy
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Biodegradable coffee stirrers
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Designated smoking areas
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No plastic coffee stirrers
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Renovated entire property - October 2020
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Double-glazed windows
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Babysitting (surcharge)
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Playground
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Children's pool
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Free cribs/infant beds
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Laundry facilities
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Grocery/convenience store
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In-room child care (surcharge)
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Outdoor pool
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Rollaway/extra beds (surcharge)
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Free supervised childcare
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Snack bar/deli
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24-hour front desk
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Luggage storage
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Dry cleaning service
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Laundry facilities
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Change of towels (on request)
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Concierge services
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Change of bedsheets (on request)
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Daily housekeeping
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Multilingual staff
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Tour/ticket assistance
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Turndown service
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Wedding services
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Porter/bellhop
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi and wired Internet
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Pool sun loungers
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Terrace
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Garden
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Body wraps
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Ayurvedic treatments
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Couples treatment room(s)
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Steam room
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Facials
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Body scrubs
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Massage - prenatal
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Reflexology
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Aromatherapy
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Outdoor treatment areas
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Body treatments
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Sauna
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16 treatment rooms
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Massage - Swedish
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Manicures and pedicures
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Massage - Thai
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Massage - deep-tissue
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Spa open daily
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Massage - hot stone
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Massage/treatment rooms
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Premier Room, 1 King Bed, City View
Room Size:
366 square feet m2
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GeneralPool view, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Ping - 10 |
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Apartment, 3 Bedrooms, City View
Room Size:
1421 square feet m2
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GeneralNumber of living rooms 0, Dining table, Ping - 40, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Washing machine, Square feet - 1421, Number of bedrooms - 3, Separate sitting area, Bed count maximum 3, Square meters - 132, City view, Bed count minimum 3 |
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Deluxe Room, 1 King Bed, City View
Room Size:
366 square feet m2
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GeneralPool view, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Ping - 10 |
|
Club Room, 2 Twin Beds, City View
Room Size:
366 square feet m2
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GeneralPool view, Number of bedrooms - 1, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Ping - 10, Bed count maximum 2 |
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Premier Room, 2 Twin Beds, City View
Room Size:
366 square feet m2
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GeneralPool view, Number of bedrooms - 1, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Ping - 10, Bed count maximum 2 |
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Presidential Suite, 1 King Bed
Room Size:
2228 square feet m2
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GeneralSquare meters - 207, Number of bedrooms - 1, Square feet - 2228, Separate sitting area, Ping - 63, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Separate dining area, City view |
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Deluxe Room, 2 Twin Beds, City View
Room Size:
366 square feet m2
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GeneralPool view, Number of bedrooms - 1, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Ping - 10, Bed count maximum 2 |
|
Club Room, 1 King Bed, City View
Room Size:
366 square feet m2
|
GeneralPool view, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Ping - 10 |
|
Suite, 1 Bedroom, City View
Room Size:
640 square feet m2
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GeneralNumber of living rooms 0, Dining table, Kitchenette, Number of bedrooms - 1, Square meters - 59, Extra bed count 1, Square feet - 640, Separate dining area, Number of bathrooms - 1, Washing machine, Pool view, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Suite, 2 Bedrooms
Room Size:
603 square feet m2
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GeneralNumber of living rooms 0, Dining table, Square feet - 603, Number of bedrooms - 2, Extra bed count 1, Square meters - 56, Separate dining area, Number of bathrooms - 1, Washing machine, Ping - 17, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Executive Suite, 1 King Bed, City View
Room Size:
1087 square feet m2
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GeneralSquare feet - 1087, Number of living rooms 0, Number of bedrooms - 1, Separate sitting area, Square meters - 101, Bed count minimum 1, Extra bed count 1, Ping - 31, Bed count maximum 1, Separate dining area, City view, Number of bathrooms - 1 |
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Club Studio, 1 King Bed, City View
Room Size:
431 square feet m2
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GeneralDining table, Kitchenette, Number of bedrooms - 1, Ping - 12, Extra bed count 1, Square feet - 431, Separate dining area, Washing machine, Square meters - 40, Pool view, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Premium Suite, 1 Bedroom, City View
Room Size:
732 square feet m2
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GeneralNumber of living rooms 0, Square feet - 732, Pool view, Number of bedrooms - 1, Separate sitting area, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 21 |
FAQ's
Is this Sheraton Hanoi West pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Sheraton Hanoi West?
Check-in time for Sheraton Hanoi West starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Sheraton Hanoi West have a swimming pool?
Yes, this Sheraton Hanoi West has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Sheraton Hanoi West?
Best-rates for the Sheraton Hanoi West starts from $132 per night with includes TV, Restaurant, Guest Services, Entertainment, Internet, Pool, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Child Friendly, Designated Smoking Area, Wellness Facilities, Bar, Toiletries, Laundry, Spa, Air Conditioner, Parking, Accessibility, Business Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Sheraton Hanoi West a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Sheraton Hanoi West wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Sheraton Hanoi West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Sheraton Hanoi West?
Based on the information reported by the owner or manager, the Sheraton Hanoi West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Sheraton Hanoi West?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
