The Palms Resort of Mazatlan | Resort in Mazatlán

| 8.8 (1029 Reviews) |  1 Bathroom
Zona Dorada Resort | The Palms Resort of Mazatlan

Resort in Zona Dorada, Mazatlán

Beachfront resort with a fitness center
At The Palms Resort of Mazatlan, relax by an outdoor pool or hit the beach where you can enjoy volleyball.
The Palms Resort of Mazatlan offers 189 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Shower
  • Hair dryer
  • Private bathroom
Bedroom
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Connecting rooms available
  • Laptop-friendly workspace
  • Free local calls
  • Desk
  • Iron/ironing board
  • Safe
  • Phone
Breakfast
  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265-400 for adults and MXN 265-400 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Coffee/tea maker
Parking
  • Free uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible path of travel
  • Elevator
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Lever door handles
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
Activities
  • Casino
  • Beach volleyball
  • Children's pool
  • Outdoor pool
  • Spa services
  • Fitness center
Entertainment
  • Cable channels
  • 32-inch flat-screen TV
General
  • Meeting rooms
  • Conference center (7973 square feet of space)
  • Ballroom
  • Elevator
  • Gift shop/newsstand
  • Reception hall
  • Front-desk safe
  • Banquet hall
  • Spanish
  • English
  • Smoke-free property
Guest Services
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Outdoor pool
  • Children's pool
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Dry cleaning service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Beachfront location
  • Garden
  • Terrace
  • Pool umbrellas
Spa
  • Massages

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 400.00 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 265 to 400 for adults, and mxn 265 to 400 for children rollaway bed fee: mxn 400.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Manuel
Jan 2, 2026 07:13:30 AM
Review Score:   4
Summary: I had to pay extra 800 pesos because a 13 year old is considered an adult
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 Queen Bed, City View
Room Size: m2
1 Queen Bed
Superior Room, 1 Queen Bed, City View

General

Number of living rooms 0, Number of bedrooms - 0, Wet bar, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Standard Room, 2 Double Beds, City View
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Suite, Ocean View
Room Size: 7190 square feet m2
2 King Bed and Double Bed
Suite, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 7190, Square meters - 668, Sofa bed, Wet bar, Location - top floor, Extra bed count 2, Separate dining area, Ocean view, Ping - 202.06, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Double Beds, Ocean View
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds, Ocean View

General

Wheelchair-width doorways, Wheelchair accessible, Extra bed count 1, Ocean view, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 Queen Bed, Ocean View
Room Size: m2
1 Queen Bed
Superior Room, 1 Queen Bed, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Wet bar, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1

FAQ's

Is this Zona Dorada resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Dorada resort?

Check-in time for Zona Dorada resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Dorada resort have a swimming pool?

Yes, this Zona Dorada resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Dorada resort?

Best-rates for the Zona Dorada resort starts from $86 per night with includes Business Services, Spa, Parking, TV, Balcony/Terrace, Internet, Pool, Security/Safety, Bar, Wheelchair Accessible, Entertainment, Child Friendly, Wellness Facilities, Restaurant, Guest Services, Breakfast, Kitchen, Air Conditioner, Accessibility, Bedding/Linens, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Dorada resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Dorada resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Dorada resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Dorada resort?

Based on the information reported by the owner or manager, the Zona Dorada resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Dorada resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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