Is this The Ritz-Carlton, Guangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Guangzhou?

Check-in time for The Ritz-Carlton, Guangzhou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Guangzhou have a swimming pool?

Yes, this The Ritz-Carlton, Guangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Guangzhou?

Best-rates for the The Ritz-Carlton, Guangzhou starts from $234 per night with includes Guest Services, Child Friendly, Internet, Kitchen, Business Services, Spa, Bar, Air Conditioner, Pool, Wheelchair Accessible, Accessibility, Security/Safety, Breakfast, Parking, Bedding/Linens, Laundry, Balcony/Terrace, Wellness Facilities, Restaurant, Toiletries, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Guangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Guangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Guangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Guangzhou?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Guangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Guangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Ritz-Carlton, Guangzhou | Hotel in Guangzhou

| 9.2 (336 Reviews) | 1 Bathroom

Zhujiang New Town Hotel | The Ritz-Carlton, Guangzhou

Hotel in Zhujiang New Town, Guangzhou

Luxury hotel with 5 restaurants and a full-service spa
This smoke-free hotel features 5 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Guangzhou offers 350 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Private bathroom

Hair dryer

Towels

Separate bathtub and shower

Deep soaking bathtub

Rainfall showerhead

Bedroom

Free cribs/infant beds

Pillow-top mattress

Down comforter

Premium bedding

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

LED light bulbs

Iron/ironing board (on request)

Soundproofing

Energy-saving switches

Slippers

Turndown service

Desk

Free newspapers

Recycling

Water-efficient showers only

Safe

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 248 per person

1 bar

Coffee/tea in common area(s)

5 restaurants and 1 coffee shop/cafe

24-hour room service

Free bottled water

Coffee/tea maker

Minibar

Refrigerator

Parking

Wheelchair-accessible parking available

Free self parking on site

Electric car charging station on site

Limo/town car service

Accessibility

Wheelchair-accessible path of travel

Elevator

Lever door handles

Height-adjustable showerhead

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Grab bar near toilet

Wheelchair-accessible business center

Visual fire alarm

Wheelchair-accessible spa

Wheelchair-accessible parking

Transfer shower

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Low-height view port in door

Braille signage

Low-height electrical outlets in bathroom

Low-height door lock

Activities

Hot tub

Sauna

Children's pool

Outdoor pool

Steam room

Yoga classes

Billiards/pool table

Full-service spa

Pilates classes

24-hour fitness center

Entertainment

Cable/satellite channels

55-inch LED TV

General

Meeting rooms

Business center

Conference center (10764 square feet of space)

Free newspapers in lobby

Ballroom

Elevator

Gift shop/newsstand

Reception hall

ATM/banking services

Front-desk safe

Banquet hall

Chinese (Mandarin)

Chinese (Cantonese)

German

English

French

Italian

Malay

Japanese

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegetarian dining options

Double-glazed windows

Comprehensive recycling policy

Rooftop garden

Comprehensive food waste policy

At least 80% lighting from LEDs

Smoke-free property

Guest Services

Free cribs/infant beds

Children's pool

Refrigerator

Outdoor pool

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Change of bedsheets (on request)

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Spa

Spa open daily

Hydrotherapy

9 treatment rooms

Body treatments

Aromatherapy

Couples treatment room(s)

Massage/treatment rooms

Body wraps

Massages

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 408 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 248 per person rollaway bed fee: cny 408 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sze Wai

Dec 25, 2025 12:19:46 PM

Review Score: 10

Summary: Proactive & helpful staff. Good pastry. Kind Christmas Eve dessert. A flawless stay!

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room, 2 Twin Beds, City View Room Size: 538 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, City View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 2 Twin Beds, City View Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room) Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, River view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 Bedroom, River View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, River view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Twin Beds, River View (Opera River View Twin Room) Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Club Suite, 1 King Bed, City View Room Size: 1399 square feet m² 1 King Bed	General Square meters - 130, Number of living rooms 0, HDTV, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Square feet - 1399, Ping - 39, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite) Room Size: 1399 square feet m² 1 Double Bed	General Square meters - 130, Number of living rooms 0, HDTV, Number of bedrooms - 1, River view, Separate bedroom, Extra bed count 1, Square feet - 1399, Ping - 39, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite) Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, HDTV, Number of bedrooms - 1, River view, Designer toiletries, Separate bedroom, Extra bed count 1, Square feet - 1076, Phone, Ping - 30.24, Club level room, Rainfall showerhead, Bed count minimum 1, Square meters - 100, Bed count maximum 1
Room, 1 King Bed, River View (Opera River View King Room) Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Room, 1 King Bed, River View, Tower (Canton Tower River View King Room) Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, River view, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Phone, Square meters - 50, HDTV, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Designer toiletries, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Room, 1 King Bed, City View Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, HDTV, Number of bedrooms - 0, Ping - 15, Square feet - 538, Free local calls, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 1 King Bed, Tower (Club Canton Tower River View Room) Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, HDTV, Number of bedrooms - 0, Square feet - 538, River view, Designer toiletries, Extra bed count 1, Phone, Square meters - 50, Ping - 15.12, Free local calls, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 1 Bedroom, City View Room Size: 1076 square feet m² 1 King Bed	General Square feet - 1076, Number of living rooms 0, Ping - 30.24, Number of bedrooms - 1, Free local calls, Separate bedroom, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1, City view
Club Suite, 1 Bedroom, City View Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, HDTV, Number of bedrooms - 1, Designer toiletries, Separate bedroom, Extra bed count 1, Square feet - 1076, Phone, Ping - 30.24, Club level room, Rainfall showerhead, Bed count minimum 1, Square meters - 100, Bed count maximum 1, City view