The Silk Lakehouse, Shangri-La Hangzhou | Hotel in Hangzhou
Hotel in Xihu, Hangzhou
Luxury hotel with a rooftop terrace, steps from West Lake
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite.
The Silk Lakehouse, Shangri-La Hangzhou offers 68 air-conditioned accommodations with iPads and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Toilet paper
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Bathrobes
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Separate bathtub and shower
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Hair dryer
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Rainfall showerhead
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Towels
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Soap
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Heated floor (bathroom)
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Shampoo
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Toothbrush and toothpaste
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Children's robes
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Designer toiletries
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Private bathroom
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Air conditioning
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Blackout drapes/curtains
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Pillow menu
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Free cribs/infant beds
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Premium bedding
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Bed sheets
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Heating
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Laptop-compatible safe
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Phone
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Soundproofing
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Electrical adapters/chargers
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Children's slippers
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Individually furnished
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Individually decorated
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Eco-friendly cleaning products used
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Restaurant dining guide
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Iron/ironing board
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Slippers
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Turndown service
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Connecting rooms available
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Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 312 for adults and CNY 156 for children
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1 bar
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24-hour room service
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1 restaurant and 1 coffee shop/cafe
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Free bottled water
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Electric kettle
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Coffee/tea maker
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Champagne service
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Free minibar (some items)
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Local meal delivery service
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Espresso maker
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Limo/town car service
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Onsite parking includes off-street options
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Area rugs in room
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Well-lit path to entrance
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Wheelchair-accessible public washroom
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Front entrance ramp
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Wheelchair-accessible concierge desk
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Wheelchair-accessible path of travel
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This property does not have elevators
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Stair-free path to entrance
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Wheelchairs available on site
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Braille signage
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Wheelchair-accessible restaurant
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Boat tours
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Hiking/biking trails
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Yoga classes
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Free bicycle rentals
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Bike parking
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24-hour health club
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Indoor pool
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Bike storage
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Fitness classes
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Pilates classes
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Lifeguards on site
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Satellite channels
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LCD TV
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iPad
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Conference center
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Meeting rooms - 3
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Banquet hall
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Front-desk safe
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Water dispenser
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Reception hall
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Chinese (Mandarin)
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English
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Rooftop garden
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Romance packages available
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Local culture & ecosystem education
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Couples dining
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Smoke-free property
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Water dispenser
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Comprehensive food waste policy
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Comprehensive recycling policy
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Local artist showcase
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Soundproofed rooms
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Free cribs/infant beds
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Indoor pool
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Children's dinnerware
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Porter/bellhop
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Daily housekeeping
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Wedding services
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Tour/ticket assistance
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Multilingual staff
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Concierge services
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24-hour front desk
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Turndown service
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Dry cleaning service
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Luggage storage
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Available in some public areas: Free WiFi
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In-room WiFi speed: 50+ Mbps
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Available in all rooms: Free WiFi
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Garden
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Pool sun loungers
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Rooftop terrace
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Lifeguards on site
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Twin Room, Garden View
Room Size:
463 square feet m2
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GeneralSquare meters - 43, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Transfer shower, Ping - 13, Wheelchair accessible, Square feet - 463, Bed count minimum 2, Accessible bathtub, Bed count maximum 2 |
|
Room, 1 King Bed, Garden View
Room Size:
463 square feet m2
|
GeneralSquare meters - 43, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Square feet - 463, Bed count maximum 1 |
|
Suite, Lake View (Serenity)
Room Size:
m2
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GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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West Lake Suite
Room Size:
732 square feet m2
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GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 732, Number of bedrooms - 1, Day bed, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1, Ping - 21 |
|
Suite, Garden View (Serenity)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Romance Room, Lake View
Room Size:
614 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 614, Ping - 17, Square meters - 57, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Premier Room, Garden View
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 13, Day bed, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Extra bed count 2 |
FAQ's
Is this Xihu hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Xihu hotel have a swimming pool?
Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Xihu hotel?
Best-rates for the Xihu hotel starts from $491 per night with includes Breakfast, Internet, Restaurant, Toiletries, Fireplace/Heating, Bar, Guest Services, Laundry, Pool, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Eco Friendly, Child Friendly, Kitchen, Accessibility, Security/Safety, Air Conditioner, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Xihu hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Xihu hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Xihu hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Xihu hotel?
Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Xihu hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
