Waldorf Astoria Riviera Maya | Resort in Cancun
Resort in Puerto Morelos, Cancun
3 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Waldorf Astoria Riviera Maya offers 173 accommodations with private plunge pools and espresso makers. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers.
This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Private bathroom
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Towels
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Shower
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Bed sheets
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Blackout drapes/curtains
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Free cribs/infant beds
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Air conditioning (climate-controlled)
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Safe
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Connecting rooms available
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Private plunge pool
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Free local calls
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Phone
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Iron/ironing board
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3 restaurants
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1 poolside bar and 1 bar
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Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 700-1400 for adults and MXN 350-1400 for children
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24-hour room service
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Electric kettle
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Espresso maker
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Coffee/tea maker
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Free self parking on site
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Free valet parking on site
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Wheelchair-accessible concierge desk
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Well-lit path to entrance
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Hand-held showerhead
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Wheelchair-accessible registration desk
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Wheelchair-accessible restaurant
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Handrails in stairways
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Wheelchair-accessible spa
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible lounge
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Height-adjustable showerhead
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Stairway handrail height (inches): 36
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Wheelchair-accessible path to elevator
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Wheelchair-accessible registration desk height (inches): 32
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Wheelchair-accessible fitness center
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Elevator door width (inches): 47
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Elevator
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Braille signage
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Snorkeling
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Swimming
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Beach access
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Kayaking
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Fitness classes
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Paddleboards on site
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24-hour fitness center
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Full-service spa
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Yoga classes
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Steam room
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2 outdoor pools
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Private picnics
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55-inch flat-screen TV
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Satellite channels
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Meeting rooms - 5
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Conference center
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Business center
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ATM/banking services
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Elevator
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Banquet hall
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English
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Spanish
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Couples dining
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Smoke-free property
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2 outdoor pools
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Free cribs/infant beds
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24-hour front desk
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Daily housekeeping
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Concierge services
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Firepit
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Garden
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Terrace
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Picnic area
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Outdoor furniture
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Body wraps
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Body treatments
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Body scrubs
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Manicures and pedicures
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Facials
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Spa open daily
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 005-007-006502/2025 safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Room, 2 Queen Beds, Oceanfront
Room Size:
675 square feet m2
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GeneralPing - 19, Bathrobes, Square meters - 63, Partial ocean view, Pets not allowed, Square feet - 675, Bed count minimum 2, Bed count maximum 2 |
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Presidential Suite, 1 Bedroom
Room Size:
1680 square feet m2
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GeneralSquare feet - 1680, Pet-friendly room, Number of bedrooms - 1, Sea view, Ping - 47, Square meters - 156, Bed count minimum 1, Bed count maximum 1 |
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Suite, 1 King Bed, Ocean View, Corner
Room Size:
1680 square feet m2
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GeneralSquare feet - 1680, Pet-friendly room, Bathrobes, Ping - 47, Square meters - 156, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Deluxe Suite, 1 King Bed, Ocean View
Room Size:
1680 square feet m2
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GeneralSquare feet - 1680, Pet-friendly room, Bathrobes, Ping - 47, Square meters - 156, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Deluxe Room, 1 King Bed, Ocean View
Room Size:
675 square feet m2
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GeneralPing - 19, Pet-friendly room, Bathrobes, Square meters - 63, Square feet - 675, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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2 Bedroom Ocean Front (Connecting Room)
Room Size:
m2
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GeneralNumber of bedrooms - 2, Sea view, Pets not allowed, Bed count maximum 3, Bed count minimum 3 |
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Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)
Room Size:
m2
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GeneralPets not allowed, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Room, 2 Queen Beds, (Swim up)
Room Size:
675 square feet m2
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GeneralPing - 19, Bathrobes, Square meters - 63, Pets not allowed, Square feet - 675, Bed count minimum 2, Private pool, Bed count maximum 2 |
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Room, 1 King Bed, Accessible (Roll In Shower)
Room Size:
678 square feet m2
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GeneralWheelchair-width doorways, Number of bedrooms - 1, Grab bar - near toilet, Bathrobes, Low counters/sink height (centimeters) - 64, Bed count minimum 1, Square feet - 678, Pet-friendly room, Grab bar - in shower, Roll-in shower width (inches) - 60, Low-height counters/sink, Sea view, Bathtub or shower, Toilet grab bar height (centimeters) - 64, Wheelchair accessible, Doorway wheelchair width (centimeters) - 109, Roll-in shower width (centimeters) - 152, Ping - 19, Shower grab bar height (inches) - 43, Square meters - 63, Doorway wheelchair width (inches) - 43, Toilet grab bar height (inches) - 25, Roll-in shower, Shower grab bar height (centimeters) - 109, Low counters/sink height (inches) - 25, Bed count maximum 1 |
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Suite, 1 King Bed, Oceanfront
Room Size:
1035 square feet m2
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GeneralPet-friendly room, Bathrobes, Square meters - 96, Square feet - 1035, Ping - 29, Sea view, Bed count minimum 1, Bed count maximum 1 |
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Suite, 2 Bedrooms, Oceanfront (Connecting Room)
Room Size:
m2
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GeneralNumber of bedrooms - 2, Sea view, Pets not allowed, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Room, 2 Queen Beds, Ocean View
Room Size:
675 square feet m2
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GeneralPing - 19, Pet-friendly room, Bathrobes, Square meters - 63, Square feet - 675, Ocean view, Bed count minimum 2, Bed count maximum 2 |
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Room, 2 Queen Beds, Accessible (Roll In Shower)
Room Size:
678 square feet m2
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GeneralSquare feet - 678, Pet-friendly room, Grab bar - in shower, Wheelchair-width doorways, Roll-in shower width (inches) - 60, Low-height counters/sink, Number of bedrooms - 1, Sea view, Toilet grab bar height (centimeters) - 64, Grab bar - near toilet, Wheelchair accessible, Doorway wheelchair width (centimeters) - 109, Roll-in shower width (centimeters) - 152, Ping - 19, Shower grab bar height (inches) - 43, Square meters - 63, Doorway wheelchair width (inches) - 43, Toilet grab bar height (inches) - 25, Low counters/sink height (centimeters) - 64, Roll-in shower, Shower grab bar height (centimeters) - 109, Low counters/sink height (inches) - 25, Bed count minimum 2, Bed count maximum 2 |
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Suite, (Master Suite, Swim up)
Room Size:
1680 square feet m2
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GeneralSquare feet - 1680, Cookware, dishware, and utensils, Kitchen, Number of bedrooms - 1, Partial ocean view, Pets not allowed, Ping - 47, Square meters - 156, Bed count minimum 1, Bed count maximum 1, Private pool |
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Room, 1 King Bed, (Swim up)
Room Size:
675 square feet m2
|
GeneralPing - 19, Bathrobes, Square meters - 63, Pets not allowed, Square feet - 675, Bed count minimum 1, Bed count maximum 1, Private pool |
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Room, 1 King Bed, Oceanfront
Room Size:
675 square feet m2
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GeneralPing - 19, Pet-friendly room, Bathrobes, Square meters - 63, Partial ocean view, Extra bed count 0, Square feet - 675, Bed count minimum 1, Bed count maximum 1 |
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Suite, 1 King Bed and Two Double Beds (Amai)
Room Size:
m2
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GeneralPets not allowed, Bed count minimum 1, Ocean view, Bed count maximum 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Waldorf Astoria Riviera Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Waldorf Astoria Riviera Maya starts from $649 per night with includes Business Services, Bar, Barbecue/Outdoor Cooking, Wheelchair Accessible, Private Pool, Breakfast, Child Friendly, Spa, Security/Safety, Sports/Activities, Bedding/Linens, Wellness Facilities, Guest Services, Internet, Air Conditioner, Balcony/Terrace, Entertainment, Kitchen, Laundry, Restaurant, Parking, Pool, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Waldorf Astoria Riviera Maya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Waldorf Astoria Riviera Maya indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
