Is this Hilton Shenzhen Shekou Nanhai pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hilton Shenzhen Shekou Nanhai have a swimming pool?

Yes, this Hilton Shenzhen Shekou Nanhai has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilton Shenzhen Shekou Nanhai?

Best-rates for the Hilton Shenzhen Shekou Nanhai starts from $126 per night with includes Pool, Sports/Activities, Spa, Parking, Balcony/Terrace, Business Services, Restaurant, Breakfast, Kitchen, Air Conditioner, TV, Accessibility, Transportation/Shuttle, Toiletries, Guest Services, Internet, Laundry, Pet Friendly, Designated Smoking Area, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Bar, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilton Shenzhen Shekou Nanhai a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilton Shenzhen Shekou Nanhai wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Shenzhen Shekou Nanhai is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilton Shenzhen Shekou Nanhai?

Based on the information reported by the owner or manager, the Hilton Shenzhen Shekou Nanhai indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilton Shenzhen Shekou Nanhai?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Shenzhen Shekou Nanhai | Hotel in Shenzhen

| 9.0 (1001 Reviews) | Pet Friendly 1 Bathroom

Shekou Hotel | Hilton Shenzhen Shekou Nanhai

Hotel in Shekou, Shenzhen

Luxury Shenzhen hotel connected to a shopping center, steps from Sea World Culture and Art Center
This hotel features 3 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include an indoor pool, a 24-hour health club, and a bar/lounge.
Hilton Shenzhen Shekou Nanhai offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 46-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include slippers, complimentary toiletries, hair dryers, and children's slippers.

This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Free toiletries

Hair dryer

Private bathroom

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Connecting rooms available

Children's slippers

Soundproofing

Slippers

Individually furnished

Turndown service

Desk

Laptop-compatible safe

Free newspapers

Electrical adapters/chargers

Iron/ironing board

Individually decorated

Window screens

Phone

Breakfast

1 bar

Coffee/tea in common area(s)

Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 193.2-193.2 for adults and CNY 0-193.2 for children

24-hour room service

3 restaurants and 1 coffee shop/cafe

Free bottled water

Coffee/tea maker

Electric kettle

Champagne service

Minibar

Parking

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Free ferry terminal shuttle

Electric car charging station on site

Free valet parking on site

Limo/town car service

Accessibility

Wheelchair-accessible path of travel

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchairs available on site

Stair-free path to entrance

Activities

Bicycle rentals

Mountain climbing

Hiking/biking trails

Outdoor tennis court

Lifeguards on site

Steam room

Basketball

Playground

Full-service spa

Indoor pool

2 outdoor pools

24-hour health club

Entertainment

Satellite channels

46-inch LCD TV

Premium channels

Pay movies

General

Meeting rooms - 24

Free newspapers in lobby

Elevator

Grocery/convenience store

Reception hall

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

Chinese (Cantonese)

Couples dining

Designated smoking areas (fines apply)

Guest Services

Free cribs/infant beds

Grocery/convenience store

Snack bar/deli

Children's dinnerware

Laundry facilities

Playground

Soundproofed rooms

Rollaway/extra beds (surcharge)

Indoor pool

Free children's club

2 outdoor pools

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: WiFi (CNY 40 per 24-hour period), Wired Internet (surcharge)

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

Lifeguards on site

Rooftop terrace

Pool umbrellas

Spa

Spa open daily

Aromatherapy

Couples treatment room(s)

7 treatment rooms

Massage/treatment rooms

Body wraps

Massages

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 268.0 per stay. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately cny 193.2 to 193.2 for adults, and cny 0 to 193.2 for children fee for in-room wireless internet: cny 40 per 24-hour period (rates may vary) fee for in-room wired internet: cny 40 per 24-hour period (rates may vary) airport shuttle fee: cny 600 per vehicle (one way) pet fee: cny 500 per accommodation (varies based on length of stay) plus cny 500 one-time cleaning fee service animals are exempt from fees rollaway bed fee: cny 268.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 66 lbs per pet) food and water bowls are available pets allowed for an extra charge of cny 500 per accommodation (varies based on length of stay), plus a one-time cleaning fee of cny 500 pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mark

Nov 5, 2025 06:41:29 PM

Review Score: 6

Summary: The most confusing hotel as it is split into two distinct campuses with different services and options across a road from each other. You need to take a shuttle cart to get between them. It just needs completely splitting as calling it one hotel makes it worse and more confusing. The outdoor pool was closed 'because it is winter'. It was 28C and very humid. The answer... you can use the indoor pool. But can you find it in the other hotel? You can use the other outdoor pool, but you can only do lanes (it's part of the gym) and do you have a swimming cap in your bag as that is mandatory? The kids were disappointed as it is sold as a 'resort hotel'. It isn't anything of the sort. The gym facilities are good but they're mainly sold to the local community and the changing facilities are sooooo confusing. We arrived early afternoon. Can you get food? Anywhere? All eateries are closed but you can walk to the 'other hotel' and get food there. This is supposedly a 5 star hotel. There's no food and no leisure pool. The grounds were completely taken over by weddings so you couldn't use those either... thank goodness for being positioned between the new K11 shopping development and the Seaworld area (not a theme park). Both 10 minutes walk away and with far better options to eat and drink. The Hilton was a let down if I'm honest. There were nice (ageing) rooms. A few blocked drains and a stupid organisation of 'wings' which are separate hotels aside, the place is OK. But not great.

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Room Arrangement

Room Info	Facilities
King Accessible Guest Room Nanhai Wing Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Square feet - 344, Extra bed count 1, Square meters - 32, Bathrobes, Garden view, Balcony, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Bed count maximum 1
King Guest Room Nanhai Wing Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Garden view, Shower only, Square feet - 344, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10
Twin Executive Room WangHai Wing Room Size: 430 square feet m² 2 Twin Beds	General Number of living rooms 0, Premium TV channels, Executive level room, Partial sea view, Number of bedrooms - 0, Cable TV service, Pillow menu, Extra bed count 1, Square feet - 430, Ping - 12.08, Bathrobes, Square meters - 40, Separate bathtub and shower, In-room climate control (air conditioning), Television, Bed count minimum 2, Bed count maximum 2
King Presidential Suite Room Size: 3455 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Executive level room, Partial sea view, Cable TV service, Number of bedrooms - 1, Pillow menu, Separate bedroom, Extra bed count 1, Ping - 97, Separate dining area, Separate bathtub and shower, Square feet - 3455, Separate sitting area, Balcony, In-room climate control (air conditioning), Television, Square meters - 321, Bed count minimum 1, Bed count maximum 1
King One Bedroom Seaside Suite Nanhai Wing Room Size: 818 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 22.99, Number of bedrooms - 1, Sea view, Separate bedroom, Extra bed count 1, Separate dining area, Square meters - 76, Bathrobes, Separate bathtub and shower, Square feet - 818, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
King One Bedroom Suite Nanhai Wing Room Size: 797 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 797, Number of bedrooms - 1, Ping - 22.40, Separate bedroom, Extra bed count 1, Separate dining area, Bathrobes, Square meters - 74, Separate bathtub and shower, Garden view, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
King Accessible Guest Room WangHai Wing Room Size: 484 square feet m² 1 King Bed	General Premium TV channels, Partial sea view, Number of bedrooms - 0, Cable TV service, Square feet - 484, Grab bar - near toilet, Extra bed count 1, Square meters - 45, Bathrobes, Lowered electrical outlets in bathroom, Low-height bed, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, In-room climate control (air conditioning), Television, Bed count minimum 1, Number of living rooms 0, Low-height counters/sink, Low-height desk, Pillow menu, Shower only, Wheelchair accessible, Ping - 13.6, Rainfall showerhead, Bed count maximum 1
King One Bedroom Hillside Suite Nanhai Wing Room Size: 657 square feet m² 1 King Bed	General Square feet - 657, Number of living rooms 0, Number of bedrooms - 1, Separate bedroom, Mountain view, Extra bed count 1, Separate dining area, Bathrobes, Square meters - 61, Separate bathtub and shower, Ping - 18, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Twin Deluxe Room WangHai Wing Room Size: 431 square feet m² 2 Twin Beds	General Number of living rooms 0, Premium TV channels, Partial sea view, Number of bedrooms - 0, Cable TV service, Shower/tub combination, Pillow menu, Extra bed count 1, Square feet - 431, Bathrobes, Square meters - 40, Ping - 12.11, In-room climate control (air conditioning), Rainfall showerhead, Television, Bed count minimum 2, Bed count maximum 2
King Deluxe One Bedroom Suite WangHai Wing Room Size: 1776 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Executive level room, Partial sea view, Cable TV service, Number of bedrooms - 1, Pillow menu, Separate bedroom, Extra bed count 1, Separate dining area, Bathrobes, Separate bathtub and shower, Ping - 49.91, Square feet - 1776, Separate sitting area, Balcony, In-room climate control (air conditioning), Television, Bed count minimum 1, Bed count maximum 1, Square meters - 165
King Guest Room WangHai Wing Room Size: 430 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Cable TV service, Pillow menu, Ping - 12, Room and bed type depend on availability check-in, Bathtub or shower, Extra bed count 1, Square feet - 430, Bathrobes, Square meters - 40, In-room climate control (air conditioning), Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1, City view
Two Bedroom Penthouse Nanhai Wing Room Size: 1733 square feet m² 2 King Beds	General Number of living rooms 0, Square meters - 161, Ping - 48.7, Number of bedrooms - 2, Microwave, Sea view, Extra bed count 1, Separate dining area, Washer/dryer, Bathrobes, Balcony or patio, Kitchen, Separate bathtub and shower, Square feet - 1733, Separate sitting area, Refrigerator, Bed count minimum 2, Bed count maximum 2
King One Bedroom Garden Apartment Nanhai Wing Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Microwave, Separate bedroom, Extra bed count 1, Separate dining area, Washer/dryer, Square feet - 1076, Bathrobes, Kitchen, Separate bathtub and shower, Ping - 30.24, Garden view, Separate sitting area, Balcony, Rainfall showerhead, Refrigerator, Bed count minimum 1, Square meters - 100, Bed count maximum 1
King Executive Room WangHai Wing Room Size: 430 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Executive level room, Partial sea view, Number of bedrooms - 0, Cable TV service, Pillow menu, Extra bed count 1, Square feet - 430, Ping - 12.08, Bathrobes, Square meters - 40, Separate bathtub and shower, In-room climate control (air conditioning), Television, Bed count minimum 1, Bed count maximum 1
King Deluxe Room WangHai Wing Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Partial sea view, Number of bedrooms - 0, Cable TV service, Pillow menu, Bathtub or shower, Extra bed count 1, Square feet - 431, Bathrobes, Square meters - 40, Ping - 12.11, In-room climate control (air conditioning), Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Garden) Room Size: m² 1 King Bed	General Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Twin Guest Room WangHai Wing Room Size: 430 square feet m² 2 Twin Beds	General Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Cable TV service, Shower/tub combination, Pillow menu, Room and bed type depend on availability check-in, Extra bed count 1, Square feet - 430, Ping - 12.08, Bathrobes, Square meters - 40, In-room climate control (air conditioning), Rainfall showerhead, Television, Bed count minimum 2, City view, Bed count maximum 2
King Executive Sea View WangHai Wing Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square meters - 40, Separate bathtub and shower, Number of bedrooms - 0, Sea view, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431
Twin Executive Sea View WangHai Wing Room Size: 431 square feet m² 2 Twin Beds	General Number of living rooms 0, Bathrobes, Square meters - 40, Separate bathtub and shower, Number of bedrooms - 0, Sea view, Ping - 12, Extra bed count 1, Bed count minimum 2, Square feet - 431, Bed count maximum 2
King One Bedroom Suite W/ Balcony WangHai Wing Room Size: 807 square feet m² 1 King Bed	General Ping - 22.68, Number of living rooms 0, Premium TV channels, Partial sea view, Cable TV service, Number of bedrooms - 1, Pillow menu, Extra bed count 1, Square meters - 75, Bathrobes, Separate bathtub and shower, Square feet - 807, Balcony, In-room climate control (air conditioning), Television, Bed count minimum 1, Bed count maximum 1
King Executive Corner W/Balcony WangHai Wing Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Number of living rooms 0, Premium TV channels, Executive level room, Partial sea view, Number of bedrooms - 0, Ping - 19.36, Cable TV service, Pillow menu, Extra bed count 1, Square meters - 64, Bathrobes, Separate bathtub and shower, Balcony, In-room climate control (air conditioning), Television, Bed count minimum 1, Bed count maximum 1
Twin Deluxe Room Nanhai Wing Room Size: 474 square feet m² 2 Twin Beds	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Garden view, Shower only, Ping - 13.32, Extra bed count 1, Square feet - 474, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Twin One Bedroom Garden Apartment Nanhai Wing Room Size: 1076 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 1, Microwave, Separate bedroom, Extra bed count 1, Separate dining area, Washer/dryer, Square feet - 1076, Bathrobes, Kitchen, Separate bathtub and shower, Ping - 30.24, Garden view, Separate sitting area, Balcony, Refrigerator, Square meters - 100, Bed count minimum 2, Bed count maximum 2
King Premium Room Nanhai Wing Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Garden view, Square feet - 484, Shower only, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Twin Guest Room Nanhai Wing Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Hill view, Shower only, Balcony, Square feet - 344, Ping - 9.67, Extra bed count 1, Bed count minimum 2, Bed count maximum 2