Is this Mandarin Oriental, Guangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mandarin Oriental, Guangzhou have a swimming pool?

Yes, this Mandarin Oriental, Guangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Guangzhou?

Best-rates for the Mandarin Oriental, Guangzhou starts from $254 per night with includes Parking, Wheelchair Accessible, Business Services, Internet, Toiletries, Child Friendly, Pool, Accessibility, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Kitchen, Laundry, TV, Security/Safety, Spa, Guest Services, Hot Tub, Air Conditioner, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental, Guangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Guangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Guangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Guangzhou?

Based on the information reported by the owner or manager, the Mandarin Oriental, Guangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Guangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandarin Oriental, Guangzhou | Hotel in Guangzhou

| 9.6 (402 Reviews) | 1 Bathroom

Tianhe Center Hotel | Mandarin Oriental, Guangzhou

Hotel in Tianhe Center, Guangzhou

Luxury hotel with a full-service spa connected to a shopping center in Guangzhou
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Mandarin Oriental, Guangzhou offers 263 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Private bathroom

Hair dryer

Towels

Separate bathtub and shower

Rainfall showerhead

Bedroom

Free cribs/infant beds

Hypo-allergenic bedding

Down comforter

Premium bedding

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

Connecting rooms available

LED light bulbs

Soundproofing

Slippers

Turndown service

Desk

Free newspapers

Iron/ironing board

Safe

Breakfast

1 bar

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 per person

24-hour room service

1 restaurant and 1 coffee shop/cafe

Free bottled water

Coffee/tea maker

Minibar

Parking

Wheelchair-accessible parking and van parking available

Height restrictions apply for onsite parking

Limited onsite parking

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

1 on-site accessible parking spaces

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Wheelchair-accessible registration desk height (inches): 60

Wheelchair-accessible fitness center

Elevator door width (inches): 80

Wheelchair-accessible restaurant

Wheelchair-accessible business center

Wheelchair-accessible van parking

Visual fire alarm

Wheelchair-accessible spa

Wheelchair-accessible parking

Accessible bathtub

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Valet for wheelchair-equipped vehicle

Braille signage

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Sauna

Children's pool

Outdoor pool

Shopping mall

Full-service spa

24-hour fitness center

Entertainment

Satellite channels

Premium channels

50-inch LCD TV

General

Business center

Meeting rooms

Conference space (18729 square feet)

Free newspapers in lobby

Elevator

Reception hall

Front-desk safe

Chinese (Mandarin)

English

Chinese (Cantonese)

Smoke-free property

Guest Services

Free cribs/infant beds

Children's pool

Outdoor pool

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Concierge services

Daily housekeeping

24-hour front desk

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Spa

Hot tub

Massage - hot stone

Massage - prenatal

Massage - deep-tissue

Body wraps

Spa open daily

Steam room

Facials

Massage - sports

Hydrotherapy

Sauna

9 treatment rooms

Body treatments

Couples treatment room(s)

Manicures and pedicures

Body scrubs

Massage - Swedish

Aromatherapy

Massage/treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: noon late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 408.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 228 per person pet fee: cny 816.2 per pet, per stay rollaway bed fee: cny 408.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 10 lbs per pet) food and water bowls and litter boxes are available pets allowed for an extra charge of cny 816.2 per pet, per stay pets cannot be left unattended welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses a grey water recycling system

Reviews

seesee

Dec 20, 2025 10:42:31 PM

Review Score: 10

Summary: Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.

See All Reviews

Room Arrangement

Room Info	Facilities
Club Deluxe, Room, 1 King Bed Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Executive Suite, 1 King Bed Room Size: 1163 square feet m² 1 King Bed	General Square feet - 1163, Number of living rooms 0, Number of bedrooms - 0, Square meters - 108, Ping - 32.68, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Suite, 1 King Bed (Premier) Room Size: 1292 square feet m² 1 King Bed	General Square meters - 120, Number of living rooms 0, Number of bedrooms - 0, Ping - 36.31, Pets not allowed, Square feet - 1292, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Premier Suite, 1 King Bed Room Size: 1292 square feet m² 1 King Bed	General Square meters - 120, Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Ping - 36, Square feet - 1292, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Superior Room Room Size: 648 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Square feet - 648, Ping - 18, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Room, 2 Twin Beds Room Size: 646 square feet m² 2 Twin Beds	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Pets not allowed, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Club Deluxe, Room, 2 Twin Beds Room Size: 646 square feet m² 2 Twin Beds	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18, Pets not allowed, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Club Suite, 1 King Bed (Executive) Room Size: 1163 square feet m² 1 King Bed	General Square feet - 1163, Number of living rooms 0, Number of bedrooms - 0, Square meters - 108, Ping - 32.68, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Mandarin, Club Room, 1 King Bed Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Square meters - 70, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
Mandarin, Room, 1 King Bed Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Square meters - 70, Pets not allowed, Ping - 21.16, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view