Is this Downtown Hangzhou hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Hangzhou hotel have a swimming pool?

No, this Downtown Hangzhou hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Hangzhou hotel?

Best-rates for the Downtown Hangzhou hotel starts from $53 per night with includes Guest Services, Child Friendly, Security/Safety, Toiletries, Restaurant, Kitchen, Accessibility, Wellness Facilities, Fireplace/Heating, Entertainment, Laundry, Wheelchair Accessible, Bedding/Linens, Bar, Breakfast, Internet, Air Conditioner, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Hangzhou hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Hangzhou hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Hangzhou hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Hangzhou hotel?

Based on the information reported by the owner or manager, the Downtown Hangzhou hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Hangzhou hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Hangzhou West Lake Fengqi Road | Hotel in Hangzhou

| 8.8 (3 Reviews) | 1 Bathroom

Downtown Hangzhou Hotel | Mercure Hangzhou West Lake Fengqi Road

Hotel in Downtown Hangzhou, Hangzhou

Art Deco hotel with free valet parking connected to a shopping center in Hangzhou
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Change of towels is available on request.
Mercure Hangzhou West Lake Fengqi Road offers 132 air-conditioned accommodations with free minibar items and complimentary bottled water. These individually decorated and furnished accommodations have separate dining areas and include dining tables. 65-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Designer toiletries

Shampoo

Towels

Shower

Toilet paper

Toothbrush and toothpaste

Hydromassage showerhead

Private bathroom

Bedroom

Bed sheets

Air conditioning

Blackout drapes/curtains

Individually furnished

Window screens

Guidebooks/recommendations

Children's slippers

Electrical adapters/chargers

Soundproofing

Individually decorated

Iron/ironing board (on request)

Local maps

Slippers

Restaurant dining guide

Laundry detergent

Desk

Separate sitting area

Desk chair

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 58 per person

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Dining room

Local meal delivery service

Free bottled water

Free tea bags/instant coffee

Free minibar

Dining table

Electric kettle

Wet bar

Parking

Free secured, uncovered valet parking on site

Free secured, uncovered self parking on site

Onsite parking options include a garage

Accessibility

Hardwood flooring in room

Wheelchair-accessible concierge desk

Area rugs in public areas

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchairs available on site

Stair-free path to entrance

Elevator door width (inches): 35

Wheelchair accessible (may have limitations)

Tile flooring in public areas

Well-lit path to entrance

Wheelchair-accessible path to elevator

Front entrance ramp

Activities

Outlet shopping

Casino

Theme parks

Health/beauty spa

Shopping

Entertainment

Cable channels

65-inch LCD TV

General

Lockers available

Elevator

Reception hall

Front-desk safe

Water dispenser

English

Renovated entire property - August 2023

Communal living room

Smoke-free property

Fireplace in lobby

Guest Services

Soundproofed rooms

Dining table

Separate dining area

Laundry facilities

Daily housekeeping

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Policies

Check-in

Check-in time starts at 2:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 58 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds Room Size: 280 square feet m² 2 Twin Beds	General Ping - 8, Square feet - 280, Laptop-friendly workspace, Square meters - 26, Bed count minimum 2, Bed count maximum 2
Privilege, Room, 1 King Bed Room Size: 323 square feet m² 1 King Bed	General Child-size bathrobes, Bathrobes, Ping - 9, Square meters - 30, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Square meters - 28, Laptop-friendly workspace, Square feet - 301, Bed count minimum 2, Bed count maximum 2