Is this Downtown Hangzhou hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Hangzhou hotel have a swimming pool?

Yes, this Downtown Hangzhou hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Hangzhou hotel?

Best-rates for the Downtown Hangzhou hotel starts from $335 per night with includes Parking, Security/Safety, Restaurant, Laundry, Bedding/Linens, Guest Services, Breakfast, Child Friendly, Air Conditioner, Pool, Business Services, Sports/Activities, Internet, Kitchen, Wheelchair Accessible, Accessibility, Spa, Bar, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Hangzhou hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Hangzhou hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Hangzhou hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Hangzhou hotel?

Based on the information reported by the owner or manager, the Downtown Hangzhou hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Hangzhou hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Four Seasons Hotel Hangzhou At Hangzhou Centre | Hotel in Hangzhou

| 10.0 (29 Reviews) | 1 Bathroom

Downtown Hangzhou Hotel | Four Seasons Hotel Hangzhou At Hangzhou Centre

Hotel in Downtown Hangzhou, Hangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms.
Change of towels is available on request.
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Bathrobes

Separate bathtub and shower

Hair dryer

Towels

Soap

Deep soaking bathtub

Shampoo

Toothbrush and toothpaste

Hydromassage showerhead

Children's robes

Private bathroom

Bedroom

Air conditioning

Blackout drapes/curtains

Hypo-allergenic bedding

Pillow-top mattress

Pillow menu

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Premium bedding

Bed sheets

Phone

Safe

Electrical adapters/chargers

Children's slippers

Soundproofing

Laptop-friendly workspace

Desk

Desk chair

Access via exterior corridors

Iron/ironing board (on request)

Slippers

Turndown service

Connecting rooms available

Separate sitting area

Window screens

Breakfast

1 bar

3 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 268 for adults and CNY 134 for children

Free bottled water

Electric kettle

Minibar

Coffee/tea maker

Champagne service

Local meal delivery service

Espresso maker

Parking

Free secured self parking on site

Accessibility

Area rugs in room

High pile carpet in room

Elevator

Hardwood flooring in room

Wheelchair-width doorways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 51

Wheelchair-accessible lounge

Wheelchair-accessible doorway width (inches): 35

Wheelchair-accessible registration desk

Well-lit path to entrance

Elevator door width (inches): 46

Wheelchair-accessible spa

Wheelchair-accessible public washroom

Smooth flooring in room

Wheelchair-accessible concierge desk

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Stair-free path to entrance

Wheelchair-accessible path to elevator

In-room accessibility

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Outlet shopping

Full-service spa

Indoor pool

Entertainment

65-inch LCD TV

Satellite channels

General

Ballroom

Front-desk safe

Reception hall

Elevator

Lockers available

Banquet hall

Chinese (Cantonese)

English

Chinese (Mandarin)

Smoke-free property

Couples dining

Romance packages available

Guest Services

Children's games

Baby bath

Highchair

Art supplies

Free cribs/infant beds

Indoor pool

Rollaway/extra beds (surcharge)

Soundproofed rooms

Children's dinnerware

Stroller

Children's toys

Babysitting (surcharge)

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Turndown service

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Spa

Massage/treatment rooms

6 treatment rooms

Spa open daily

Body treatments

Couples treatment room(s)

Facials

Policies

Check-in

Check-in time starts at 3:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for cny 408.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 268 for adults and cny 134 for children rollaway bed fee: cny 408.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Valeria

Oct 5, 2025 12:19:06 PM

Review Score: 10

Summary: Staff, facilities and food was excellent!

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Room, 1 King Bed, City View (Grand) Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premier Room, 1 King Bed, Canal View (Grand) Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premier Room, 2 Double Beds, Canal View (Grand) Room Size: 678 square feet m² 2 Double Beds	General Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premier Room, 2 Double Beds, City View Room Size: 678 square feet m² 2 Double Beds	General Square feet - 678, Ping - 19, Square meters - 63, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premier Room, 1 King Bed, City View Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premier Room, 1 King Bed, Canal View Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premier Room, 2 Double Beds, Canal View Room Size: 678 square feet m² 2 Double Beds	General Square feet - 678, Ping - 19, Square meters - 63, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite (Hangzhou) Room Size: 893 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Square meters - 83, Number of bedrooms - 1, Sofa bed, Ping - 25, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square feet - 893, Separate dining area
Executive Suite (Panoramic) Room Size: 1238 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 0, Square feet - 1238, Square meters - 115, Sofa bed, Ping - 35, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Separate dining area
Executive Room, 1 King Bed (Four Seasons) Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Square feet - 570, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Canal View (Grand) Room Size: 570.49 square feet m² 1 King Bed	General Square feet - 570.49, No windows, Square meters - 53, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View Room Size: 570 square feet m² 1 King Bed	General No windows, Square meters - 53, Ping - 16, Square feet - 570, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Canal View Room Size: 570.49 square feet m² 1 King Bed	General Square feet - 570.49, No windows, Square meters - 53, Ping - 16, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premier Suite, 1 King Bed Room Size: 893 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Square meters - 83, Number of bedrooms - 0, Sofa bed, Ping - 25, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square feet - 893, Separate dining area
Premier Suite, 2 Double Beds Room Size: 893 square feet m² 2 Double Beds	General Number of living rooms 0, Dining table, Square meters - 83, Number of bedrooms - 1, Sofa bed, Ping - 25, Bed count minimum 2, Extra bed count 2, Square feet - 893, Separate dining area, Bed count maximum 2
Premier Room, 2 Double Beds, City View (Grand) Room Size: 678 square feet m² 2 Double Beds	General Square feet - 678, Ping - 19, Square meters - 63, Extra bed count 1, Bed count minimum 2, Bed count maximum 2