Mercure Hangzhou West Lake | Hotel in Hangzhou

| 8.1 (25 Reviews) |  8 Bathrooms  28 Guests
Downtown Hangzhou Hotel | Mercure Hangzhou West Lake

Hotel in Downtown Hangzhou, Hangzhou

Featuring a fitness center and a restaurant, Mercure Hangzhou West Lake is located in the center of Hangzhou, 2.2 miles from Wushan Square. The property is around 4.1 miles from Hangzhou East Train Station, 5.8 miles from Lingyin Temple and 7.7 miles from Xixi Wetland. The property has room service, a 24-hour front desk and luggage storage for guests. A buffet breakfast is available at the hotel. Mercure Hangzhou West Lake has a sun terrace. Remnant Snow on the Bridge in Winter is 1.7 miles from the accommodation, while Bai Causeway is 1.8 miles from the property. Hangzhou Xiaoshan International Airport is 17 miles away.

Mercure Hangzhou West Lake is located in Hangzhou.

This 337 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Fireplace/Heating, Restaurant, and several others. This is a 4 star rated property and has over 25 reviews with the average score of 8.1 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 337 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Hangzhou West Lake in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Hangzhou West Lake”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Balcony/Terrace
Accessibility
Security/Safety
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Child Friendly
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
Parking
  • Street parking
  • Parking garage
  • Accessible parking
Activities
  • Fitness center
General
  • Adults only
  • Hypoallergenic room available
  • Air conditioning
  • Safe
  • Soundproof rooms
  • Smoke-free property
  • Non-smoking rooms
  • Elevator
  • Heating
Guest Services
  • Room service
  • Laundry
  • Baggage storage
  • Daily housekeeping
  • Dry cleaning
  • Private check-in/out
  • Ironing service
  • 24-hour front desk
  • Concierge
  • Express check-in/out
Outdoors
  • Outdoor furniture
  • Sun deck
Security/Safety
  • Key card access
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Reviews

Value for money:
10
Location:
7.5
Staff:
10
Facilities:
10
Comfort:
7.5
Cleanliness:
10
Peter
Jan 19, 2026 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: business
Positive: GReat room maintained well
Negative: No issues
Summary: Comfortable, reliable, great staff
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed

Bathroom

Shampoo, Free toiletries, Toothbrush, Body soap, Shower, Conditioner, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Trash cans, Hardwood or parquet floors, Key card access, Air conditioning, Smoke Alarm, Lockers, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Flat-screen TV, Telephone, Mobile hotspot device, TV

Living Area

Desk, Sofa

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Room Amenities

Feather pillow, Adapter, Hypoallergenic pillow, Drying rack for clothing, Clothes rack, Socket near the bed

Accessibility

Accessible by elevator
Superior King Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed
Superior King Room

Bathroom

Shampoo, Free toiletries, Toothbrush, Body soap, Shower, Conditioner, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Trash cans, Hardwood or parquet floors, Key card access, Air conditioning, Smoke Alarm, Lockers, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Flat-screen TV, Telephone, Mobile hotspot device, TV

Living Area

Desk, Sofa

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Room Amenities

Feather pillow, Adapter, Hypoallergenic pillow, Drying rack for clothing, Clothes rack, Socket near the bed

Accessibility

Accessible by elevator
Standard King Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed
Standard King Room

Bathroom

Shampoo, Free toiletries, Toothbrush, Body soap, Shower, Conditioner, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Trash cans, Hardwood or parquet floors, Key card access, Air conditioning, Smoke Alarm, Lockers, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Flat-screen TV, Telephone, Mobile hotspot device, TV

Living Area

Desk, Sofa

View

View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Room Amenities

Feather pillow, Adapter, Hypoallergenic pillow, Drying rack for clothing, Clothes rack, Socket near the bed

Accessibility

Accessible by elevator
Executive King Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed
Executive King Room

Bathroom

Bathrobe, Shampoo, Free toiletries, Toothbrush, Body soap, Shower, Conditioner, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Trash cans, Hardwood or parquet floors, Key card access, Air conditioning, Smoke Alarm, Lockers, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Flat-screen TV, Telephone, Mobile hotspot device, TV

Living Area

Desk, Sofa

View

View, Lake view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Room Amenities

Feather pillow, Adapter, Hypoallergenic pillow, Drying rack for clothing, Clothes rack, Socket near the bed

Accessibility

Accessible by elevator
Standard Queen Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed
Standard Queen Room

Bathroom

Shampoo, Free toiletries, Toothbrush, Body soap, Shower, Conditioner, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Trash cans, Hardwood or parquet floors, Key card access, Air conditioning, Smoke Alarm, Lockers, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Flat-screen TV, Telephone, Mobile hotspot device, TV

Living Area

Desk, Sofa

View

View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Room Amenities

Feather pillow, Adapter, Hypoallergenic pillow, Drying rack for clothing, Clothes rack, Socket near the bed

Accessibility

Accessible by elevator
Deluxe Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Bathroom

Shampoo, Free toiletries, Toothbrush, Body soap, Shower, Conditioner, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Trash cans, Hardwood or parquet floors, Key card access, Air conditioning, Smoke Alarm, Lockers, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Flat-screen TV, Telephone, Mobile hotspot device, TV

Living Area

Desk, Sofa

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Room Amenities

Feather pillow, Adapter, Hypoallergenic pillow, Drying rack for clothing, Clothes rack, Socket near the bed

Accessibility

Accessible by elevator
Superior Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Shampoo, Free toiletries, Toothbrush, Body soap, Shower, Conditioner, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Trash cans, Hardwood or parquet floors, Key card access, Air conditioning, Smoke Alarm, Lockers, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Flat-screen TV, Telephone, Mobile hotspot device, TV

Living Area

Desk, Sofa

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Room Amenities

Feather pillow, Adapter, Hypoallergenic pillow, Drying rack for clothing, Clothes rack, Socket near the bed

Accessibility

Accessible by elevator
Executive Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed
Executive Twin Room

Bathroom

Bathrobe, Shampoo, Free toiletries, Toothbrush, Body soap, Shower, Conditioner, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Trash cans, Hardwood or parquet floors, Key card access, Air conditioning, Smoke Alarm, Lockers, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Flat-screen TV, Telephone, Mobile hotspot device, TV

Living Area

Desk, Sofa

View

View, Lake view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Room Amenities

Feather pillow, Adapter, Hypoallergenic pillow, Drying rack for clothing, Clothes rack, Socket near the bed

Accessibility

Accessible by elevator
Deluxe King Room - City Side
Room Type: Double
1 King bed(s) Bed
Deluxe King Room with Lake View
Room Type: Double
1 King bed(s) Bed
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Nightly rates from:
USD50
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