Is this Masheli hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Masheli hotel have a swimming pool?

No, this Masheli hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Masheli hotel?

Best-rates for the Masheli hotel starts from $150 per night with includes Accessibility, Business Services, Breakfast, Laundry, Guest Services, Internet, Air Conditioner, Parking, Wheelchair Accessible, Bedding/Linens, Restaurant, Toiletries, Kitchen, Balcony/Terrace, Entertainment, Wellness Facilities, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Masheli hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Masheli hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Masheli hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Masheli hotel?

Based on the information reported by the owner or manager, the Masheli hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Masheli hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Suzhou Tai Lake Santeh Hotel | Hotel in Suzhou

| 10.0 (2 Reviews) | 1 Bathroom

Masheli Hotel | Novotel Suzhou Tai Lake Santeh Hotel

Hotel in Masheli, Suzhou

Suburban hotel with free parking connected to the convention center in Suzhou
This hotel features a restaurant, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Housekeeping is available on request.
Novotel Suzhou Tai Lake Santeh Hotel offers 169 air-conditioned accommodations with minibars (stocked with some free items) and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Shower/tub combination

Private bathroom

Free toiletries

Bathrobes

Soap

Toilet paper

Towels

Spring water bathtub

Rainfall showerhead

Bedroom

Rollaway/extra beds (surcharge)

Air conditioning

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Egyptian cotton sheets

Memory foam mattress

Free cribs/infant beds

Safe

Guidebooks/recommendations

Window screens

Slippers

Iron/ironing board

Laptop-friendly workspace

Desk

Turndown service

Phone

Free local calls

Breakfast

Room service available

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 128 per person

1 restaurant

Mini-fridge

Free minibar (some items)

Free bottled water

Parking

Electric car charging station on site

Wheelchair-accessible van parking available

Free self parking on site

Accessibility

In-room accessibility

Stair-free path to entrance

Elevator

Wheelchair-accessible business center

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Wheelchair-width doorways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchairs available on site

Handrails in stairways

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Well-lit path to entrance

Wheelchair-accessible fitness center

Activities

Theme parks

Hot springs

24-hour fitness center

Playground

Entertainment

Smart TV

General

Meeting rooms

Conference space (5920 square feet)

Business center

Front-desk safe

Elevator

English

Reusable cups only

No plastic coffee stirrers

No plastic drinking straws

Guest Services

Rollaway/extra beds (surcharge)

Mini-fridge

Snack bar/deli

Playground

Free cribs/infant beds

Porter/bellhop

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Luggage storage

Concierge services

Turndown service

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Picnic area

Spa

15 hot springs

Hot springs water temperature (Fahrenheit) - 104

Hot springs open from 2:30 PM - 10:00 PM

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 150.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 128 per person early check-in is available for a fee (subject to availability) rollaway bed fee: cny 150.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Christopher

Nov 5, 2025 05:45:02 PM

Review Score: 10

Summary: The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Suite, 1 King Bed Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, Electric kettle, Ping - 17, Number of bedrooms - 1, Coffee/tea maker, Espresso maker, Square feet - 592, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55, Number of bathrooms - 1
Superior Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Twin Room Room Size: 431 square feet m² 2 Twin Beds	General Number of living rooms 0, Electric kettle, Doorbell/telephone notification, Number of bedrooms - 1, Coffee/tea maker, Yard, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Square meters - 40, Ping - 12.11, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 King Bed Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
Executive Room, 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Electric kettle, Ping - 15, Square feet - 538, Coffee/tea maker, Espresso maker, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Superior Suite, 1 Queen Bed with Sofa bed Room Size: 700 square feet m² 2 Queen Bed and Double Sofa Bed	General Square feet - 700, Private hot tub, Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Yard, Sofa bed, Ping - 20, Extra bed count 2, Number of bathrooms - 1, Square meters - 65, Private hot tub (outdoor), Espresso maker, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Coffee/tea maker, Yard, Square meters - 48, Extra bed count 1, Number of bathrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds Room Size: 431 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Coffee/tea maker, Yard, Ping - 12, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Square meters - 40, Bed count minimum 2, Bed count maximum 2
Deluxe King Room Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, Electric kettle, Doorbell/telephone notification, Number of bedrooms - 1, Coffee/tea maker, Yard, Square meters - 48, Extra bed count 1, Number of bathrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1