JEN Hangzhou by Shangri-La | Hotel in Hangzhou
Hotel in Downtown Hangzhou, Hangzhou
Comfortable Accommodations
JEN Hangzhou by Shangri-La in Hangzhou offers family rooms with private bathrooms, air-conditioning, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi.Wellness and Leisure
Guests can enjoy spa facilities, a fitness center, indoor swimming pool, sun terrace, and free bicycles. Additional services include yoga classes, aerobics, and a hot tub.Dining Experience
The modern restaurant serves local, Asian, and international cuisines for lunch and dinner. Breakfast options include American, à la carte, and Asian with fresh pastries, fruits, and local specialties.Prime Location
Located 3.7 mi from Hangzhou East Railway Station and 17 mi from Hangzhou Xiaoshan International Airport, the hotel is near attractions such as Lingyin Temple and Xixi Wetland.JEN Hangzhou by Shangri-La is located in Hangzhou.
This 169 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Oceanfront, Restaurant, and several others. This is a 5 star rated property . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 169 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.
This JEN Hangzhou by Shangri-La in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JEN Hangzhou by Shangri-La”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Restaurant
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Free parking
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Parking on site
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Parking
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Wheelchair accessible
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Bathroom emergency cord
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Toilet with grab rails
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Hand massage
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Couples' massage
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Live music/Performance
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Steam room
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Massage
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Aerobics
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Spa facilities
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Fitness center
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Spa lounge/Relaxation area
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Spa/Wellness packages
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Foot bath
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Spa
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Neck massage
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Back massage
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Yoga classes
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Locker rooms
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Hot tub/Jacuzzi
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Full-body massage
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Head massage
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Indoor pool
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Indoor pool (year-round)
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Personal trainer
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Fitness
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Fitness classes
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Foot massage
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Air conditioning
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Family rooms
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Elevator
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Smoke-free property
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Heating
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Facilities for disabled guests
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Wifi in all areas
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Soundproof rooms
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Non-smoking rooms
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Fax/Photocopying
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Room service
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Meeting/Banquet facilities
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Express check-in/out
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Baggage storage
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24-hour front desk
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Daily housekeeping
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Car rental
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Concierge
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Ironing service
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Laundry
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Suit press
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Dry cleaning
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Private check-in/out
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Invoice provided
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Free Wifi
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Wifi
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Internet
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Garden
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Terrace
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Sun deck
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24-hour security
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Key card access
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CCTV outside property
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Smoke alarms
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Fire extinguishers
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CCTV in common areas
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Security alarm
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Property cleaned by professional cleaning companies
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Guest accommodation sealed after cleaning
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Breakfast to-go containers
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Process in place to check health of guests
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Thermometers for guests provided by property
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Contactless check-in/out
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Physical distancing rules followed
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Mobile app for room service
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Heated pool
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Beach chairs/Loungers
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Beach umbrellas
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Swimming pool
Policies
This property does not accommodate bachelor(ette) or similar parties.
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior Queen Room
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomTowels, Hairdryer, Free toiletries, Toilet paper, Toothbrush, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Slippers, Conditioner, ToiletGeneralAir conditioning, Key card access, Iron, Hardwood or parquet floors, Carbon monoxide sources, Heating, Lockers, Smoke Alarm, Carbon monoxide detector, Safe, Soundproof, Trash cansMedia & TechnologyFlat-screen TV, Cable channels, Telephone, TV, Satellite channels, Pay-per-view channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Dining area, SofaBedroomAlarm clock, Childrens' cribs, LinensKitchenDining table, Electric kettle, Cleaning productsViewQuiet street view, City viewAccessibilityEntire unit located on ground floor, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesFeather pillow, Yukata, Socket near the bed, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Superior Double Room
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomTowels, Hairdryer, Free toiletries, Toilet paper, Toothbrush, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Slippers, Conditioner, ToiletGeneralAir conditioning, Key card access, Iron, Hardwood or parquet floors, Carbon monoxide sources, Heating, Lockers, Smoke Alarm, Carbon monoxide detector, Safe, Soundproof, Trash cansMedia & TechnologyFlat-screen TV, Cable channels, Telephone, TV, Satellite channels, Pay-per-view channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Dining area, SofaBedroomAlarm clock, Childrens' cribs, LinensKitchenDining table, Electric kettle, Cleaning productsViewQuiet street view, City viewAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom amenitiesFeather pillow, Yukata, Socket near the bed, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Queen Room with Garden View
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomTowels, Hairdryer, Free toiletries, Toilet paper, Toothbrush, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Slippers, Conditioner, ToiletGeneralAir conditioning, Key card access, Iron, Hardwood or parquet floors, Carbon monoxide sources, Heating, Lockers, Soundproof, Smoke Alarm, Carbon monoxide detector, Safe, Interconnecting room(s) available, Trash cansMedia & TechnologyFlat-screen TV, Cable channels, Telephone, TV, Satellite channels, Pay-per-view channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Dining area, SofaViewGarden view, ViewBedroomAlarm clock, Childrens' cribs, LinensKitchenDining table, Electric kettle, Cleaning productsAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom amenitiesFeather pillow, Yukata, Socket near the bed, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Double Room with Garden View
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomTowels, Hairdryer, Free toiletries, Toilet paper, Toothbrush, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Slippers, Conditioner, ToiletGeneralAir conditioning, Key card access, Iron, Hardwood or parquet floors, Carbon monoxide sources, Heating, Lockers, Soundproof, Smoke Alarm, Carbon monoxide detector, Safe, Interconnecting room(s) available, Trash cansMedia & TechnologyFlat-screen TV, Cable channels, Telephone, TV, Satellite channels, Pay-per-view channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Dining area, SofaViewGarden view, ViewBedroomAlarm clock, Childrens' cribs, LinensKitchenDining table, Electric kettle, Cleaning productsAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom amenitiesFeather pillow, Yukata, Socket near the bed, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomToilet, Towels, Hairdryer, Toilet paper, Shampoo, Toothbrush, Bathrobe, Bathtub, Shower, Shower cap, Private bathroom, Bathtub or shower, Slippers, Conditioner, Free toiletriesGeneralAir conditioning, Key card access, Iron, Hardwood or parquet floors, Carbon monoxide sources, Heating, Lockers, Smoke Alarm, Carbon monoxide detector, Safe, Soundproof, Trash cansMedia & TechnologyFlat-screen TV, Cable channels, Telephone, TV, Satellite channels, Pay-per-view channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Dining area, SofaBedroomAlarm clock, Childrens' cribs, Linens, Wardrobe or closetKitchenDining table, Electric kettle, Cleaning productsAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom amenitiesFeather pillow, Yukata, Socket near the bed, Clothes rackViewQuiet street viewCleanliness & disinfectionHand sanitizer |
|
Deluxe Double or Twin Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomToilet, Towels, Hairdryer, Toilet paper, Shampoo, Toothbrush, Bathrobe, Bathtub, Shower, Shower cap, Private bathroom, Bathtub or shower, Slippers, Conditioner, Free toiletriesGeneralAir conditioning, Key card access, Iron, Hardwood or parquet floors, Carbon monoxide sources, Heating, Lockers, Smoke Alarm, Carbon monoxide detector, Safe, Soundproof, Trash cansMedia & TechnologyFlat-screen TV, Cable channels, Telephone, TV, Satellite channels, Pay-per-view channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Dining area, SofaBedroomAlarm clock, Childrens' cribs, Linens, Wardrobe or closetKitchenDining table, Electric kettle, Cleaning productsViewQuiet street view, City viewAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom amenitiesFeather pillow, Yukata, Socket near the bed, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Queen Room with Garden View
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomToilet, Towels, Hairdryer, Toilet paper, Shampoo, Toothbrush, Bathrobe, Bathtub, Shower, Shower cap, Private bathroom, Bathtub or shower, Slippers, Conditioner, Free toiletriesGeneralAir conditioning, Key card access, Iron, Hardwood or parquet floors, Carbon monoxide sources, Heating, Lockers, Smoke Alarm, Carbon monoxide detector, Safe, Soundproof, Trash cansMedia & TechnologyFlat-screen TV, Cable channels, Telephone, TV, Satellite channels, Pay-per-view channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Dining area, SofaViewGarden view, ViewBedroomAlarm clock, Childrens' cribs, Linens, Wardrobe or closetKitchenDining table, Electric kettle, Cleaning productsAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom amenitiesFeather pillow, Yukata, Socket near the bed, Clothes rackCleanliness & disinfectionHand sanitizer |
|
King Room
Room Type:
Double
Room Size:
70 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomToilet, Towels, Hairdryer, Toilet paper, Shampoo, Toothbrush, Bathrobe, Bathtub, Shower, Body soap, Shower cap, Private bathroom, Bathtub or shower, Slippers, Conditioner, Free toiletriesGeneralAir conditioning, Key card access, Iron, Hardwood or parquet floors, Carbon monoxide sources, Heating, Lockers, Smoke Alarm, Carbon monoxide detector, Safe, Soundproof, Trash cansMedia & TechnologyFlat-screen TV, Cable channels, Telephone, TV, Satellite channels, Pay-per-view channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Dining area, SofaViewGarden view, City view, ViewBedroomAlarm clock, Childrens' cribs, Linens, Wardrobe or closetKitchenDining table, Electric kettle, Wine glasses, Cleaning productsAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom amenitiesFeather pillow, Yukata, Socket near the bed, Clothes rackCleanliness & disinfectionHand sanitizer |
|
King Room with Balcony
Room Type:
Double
Room Size:
60 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomToilet, Towels, Hairdryer, Toilet paper, Shampoo, Toothbrush, Bathrobe, Bathtub, Shower, Body soap, Shower cap, Private bathroom, Bathtub or shower, Slippers, Conditioner, Free toiletriesGeneralAir conditioning, Key card access, Iron, Hardwood or parquet floors, Carbon monoxide sources, Heating, Lockers, Smoke Alarm, Carbon monoxide detector, Safe, Soundproof, Trash cansMedia & TechnologyFlat-screen TV, Cable channels, Telephone, TV, Satellite channels, Pay-per-view channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsBalcony, TerraceLiving AreaDesk, Dining area, SofaViewGarden view, City view, ViewBedroomAlarm clock, Childrens' cribs, Linens, Wardrobe or closetKitchenElectric kettle, Wine glasses, Dining table, Coffee machine, Cleaning productsAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom amenitiesFeather pillow, Yukata, Socket near the bed, Clothes rackCleanliness & disinfectionHand sanitizer |
FAQ's
Is this JEN Hangzhou by Shangri-La pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at JEN Hangzhou by Shangri-La?
Check-in time for JEN Hangzhou by Shangri-La starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the JEN Hangzhou by Shangri-La have a swimming pool?
Yes, this JEN Hangzhou by Shangri-La has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in JEN Hangzhou by Shangri-La?
Best-rates for the JEN Hangzhou by Shangri-La starts from $110 per night with includes Oceanfront, Restaurant, Bar, Guest Services, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Breakfast, Child Friendly, Sports/Activities, Air Conditioner, Parking, Private Pool, Spa, Entertainment, Internet, Accessibility, Security/Safety, Business Services, Fireplace/Heating, Toiletries, Hot Tub, Laundry, Pool, View, Wheelchair Accessible, Ocean View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is JEN Hangzhou by Shangri-La a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the JEN Hangzhou by Shangri-La wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the JEN Hangzhou by Shangri-La is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the JEN Hangzhou by Shangri-La?
Based on the information reported by the owner or manager, the JEN Hangzhou by Shangri-La indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for JEN Hangzhou by Shangri-La?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
