Is this Kempinski Hotel Hangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kempinski Hotel Hangzhou have a swimming pool?

Yes, this Kempinski Hotel Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kempinski Hotel Hangzhou?

Best-rates for the Kempinski Hotel Hangzhou starts from $125 per night with includes Air Conditioner, Bedding/Linens, Spa, Bar, Toiletries, Guest Services, Breakfast, Parking, Balcony/Terrace, Accessibility, Restaurant, Child Friendly, Pool, TV, Wheelchair Accessible, Security/Safety, Business Services, Wellness Facilities, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kempinski Hotel Hangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kempinski Hotel Hangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kempinski Hotel Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kempinski Hotel Hangzhou?

Based on the information reported by the owner or manager, the Kempinski Hotel Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kempinski Hotel Hangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kempinski Hotel Hangzhou | Hotel in Hangzhou

| 9.4 (32 Reviews) | 1 Bathroom

Gongshu Hotel | Kempinski Hotel Hangzhou

Hotel in Gongshu, Hangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Kempinski Hotel Hangzhou offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Hair dryer

Towels

Separate bathtub and shower

Rainfall showerhead

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Pillow menu

Connecting rooms available

LED light bulbs

Children's slippers

Soundproofing

Slippers

Laptop-friendly workspace

Turndown service

Desk

Laptop-compatible safe

Recycling

Window screens

Phone

Breakfast

3 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: CNY 186.56 for adults and CNY 93.28 for children

24-hour room service

2 bars/lounges

Free bottled water

Minibar

Coffee/tea filters (reusable)

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Sauna

Full-service spa

Fitness center

Steam room

Indoor pool

Entertainment

50-inch flat-screen TV

General

Conference space (21528 square feet)

24-hour business center

Meeting rooms

Elevator

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

German

Smoke-free property

Guest Services

Snack bar/deli

Indoor pool

Laundry facilities

Soundproofed rooms

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Rooftop terrace

Pool umbrellas

Spa

Detox wraps

Massage - deep-tissue

Massage - sports

Body treatments

Couples treatment room(s)

5 treatment rooms

Massage/treatment rooms

Body wraps

Spa open daily

Body scrubs

Facials

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately cny 186.56 for adults and cny 93.28 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Ching Yieng

Jan 4, 2025 07:56:41 AM

Review Score: 10

Summary: Great place to stay. Great location too. Will revisit if I travel to Hangzhou

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds, River View (Executive Twin Room) Room Size: 495 square feet m² 2 Twin Beds	General Ping - 13.9, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), River view, Square feet - 495, Square meters - 46, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, City View (Junior Suite) Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Number of bedrooms - 1, Square feet - 570, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 1 King Bed, River View (Grand Canal View King Room) Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), River view, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1
Deluxe Room, 1 King Bed (Executive King Room) Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1
Standard Suite, 1 King Bed (Deluxe Suite) Room Size: 656 square feet m² 1 King Bed	General Square feet - 656, Ping - 18.4, Square meters - 61, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, City View (Deluxe King Room) Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view
Standard Room, 2 Twin Beds, City View (Deluxe Twin Room) Room Size: 495 square feet m² 2 Twin Beds	General Ping - 13.9, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 495, Square meters - 46, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 King Bed (Executive Suite) Room Size: 957 square feet m² 1 King Bed	General Ping - 26.9, Square feet - 957, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Square meters - 89, Bed count maximum 1
Standard Suite, 1 King Bed (Superior Suite) Room Size: 861 square feet m² 1 King Bed	General No rollaway/extra beds, Square meters - 80, No cribs (infant beds), Number of bedrooms - 1, Ping - 24.2, Square feet - 861, Bed count minimum 1, Bed count maximum 1